Operations Engineer

Join MUI, a rapidly growing open-source community and premium product provider for React developers. As an Operations Engineer, you will tackle operational bottlenecks, streamline workflows, and implement AI-driven automation across various departments. This role offers high agency autonomy, the opportunity to work remotely, and a chance to make a significant impact on the company's growth.

Act as a hands-on force multiplier across the organization by building zero-defect data models, automated internal tools, and AI-driven workflows.

About Mui

• Don't meet every requirement? Apply anyway! If this role excites you, we want to hear from you. We'd love for you to share the unique skills, passion, and experience you could bring to MUI
• Experience with React, Next.js, and MUI's tool ecosystem

Responsibilities

• Function as a modern hands-on CIO / Head of business systems by directly applying software engineering to real-world business systems.
• Identify, prototype, and build custom scripts, AI agents, and low-code integrations to eliminate manual tasks across various departments.
• High conscientiousness & Detail rigor: Strong commitment to eventually reach no-defect execution; double-checks everything, maintains immaculate documentation, focuses on friction-free user experiences
• Data engineering & Analytics architecture: Track record of designing reliable data pipelines, maintaining zero-defect data models, and delivering actionable BI dashboards (Revenue, LTV, PLG telemetry). For example, ensures data & financial models match to the cent
• 4+ years of professional software engineering experience, with at least 2+ years spent building internal tools, data pipelines, or cross-functional business automation

Requirements

• Modern business Tech Stack management (CIO/RevOps): Technical mastery over core SaaS ecosystems (Salesforce/HubSpot, Stripe, NetSuite/Xero, Segment, GitHub/npm APIs)
• Workflow automation & AI agents: Hands-on experience with modern AI workflows (LLM APIs, agentic frameworks, function calling) alongside low-code orchestration engines (for example, Pipedream, Make, Zapier, n8n)
• High-agency & Cross-functional judgment: Self-directed problem solver who thrives in ambiguity and can prioritize among many opportunities. See Manager of one
• Full-Stack engineering: Proficiency in TypeScript and SQL; can quickly build internal tools, scripts, and API integrations
• Systems & Process engineering (Lean/Systems thinking): Ability to map cross-functional workflows, spot operational bottlenecks, and apply Lean principles to eliminate non-value-added steps
• Prior experience as an early-stage startup founder, Technical Operations Lead, GTM Engineer, Finance Ops Engineer, or Principal Engineer with cross-functional scope
• Background in applying Lean principles within knowledge work or software development contexts

Benefits

• Deep familiarity with open-source ecosystems, developer tools, or PLG (Product-Led Growth) telemetry metrics