Operations Analyst
Voy
- Brazil
- Posted
This job is closed: the employer no longer lists it.
Skills
Required
- monitoring
Join Manual, a fast-growing healthcare startup, as an Operations Analyst. In this role, you will be responsible for managing partner pharmacies, analyzing operational data, and communicating with internal and external stakeholders. You will ensure that every treatment is invoiced, compounded, shipped, and integrated within the agreed timeframe and quality standards. The ideal candidate will have advanced Excel skills, experience with ticketing tools, and strong communication skills in English.
Responsibilities
- Serve as the main point of contact with partner pharmacies, monitoring their production, invoicing, and shipping routines.
- Analyze operational data to identify patterns, deviations, and the root cause of delays, cancellations, and recurring failures.
- Work alongside various internal teams to resolve cases and align priorities, ensuring fast responses and end-to-end resolution.