Enterprise Account Manager (Platforms)

Join Adyen, a leading global payment company, as an Enterprise Account Manager in Toronto. In this role, you will educate and lead our partners through continuous growth on the Adyen for Platforms solution, focusing on global SaaS platforms and e-commerce marketplaces. You will act as a strategic consultant, project manager, and relationship manager, driving commercial discussions and building strong customer relationships. This position offers a hybrid work environment, competitive benefits, and opportunities for professional growth.

This role is based out of our Toronto office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles

About Adyen

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

Responsibilities

• Educate and lead partners through continuous growth on the Adyen for Platforms solution, focusing on global SaaS platforms and E-Commerce marketplaces.
• Act as the human dimension of Adyen’s product, delivering expertise, education, and payment guidance to customers, and positioning Adyen as a trusted partner.
• Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts, and building strong customer relationships.
• Comfortable synthesizing complex data sets and using data to tell a story

Requirements

• Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
• Experience working within payments, financial services, marketplaces, or SaaS platforms
• Enjoy engaging others and developing strong working relationships at all levels of management
• Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results
• You have 4+ years of experience in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side
• Skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals

Some domestic and international travel required

• You have full professional written and verbal proficiency in English language(s) (other languages are a plus)
• You have a minimum of 5+ years of experience in a client-facing, commercial role—such as account management, consulting, or working in the payments industry from a merchant perspective—with a strong background in complex enterprise software, technical infrastructure, or financial services

Pay

USD 150,000 - 200,000