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Content Designer

Affirm

Join Affirm as a Content Designer II, where you'll create clear and compelling product experiences that enhance customer understanding and usability. Collaborate closely with cross-functional teams, contribute to Affirm's content design practice, and make meaningful contributions to product experiences. Enjoy a remote-first work environment, generous time off, health benefits, and opportunities for learning and development.

About Affirm

GBP 80,000 - 118,000

Responsibilities

  • Contribuir al diseño de contenido para el trabajo del producto, dando forma a los flujos de usuario, la arquitectura de la información, la jerarquía del contenido, la redacción de UX y las comunicaciones con el cliente.
  • Trabajar de manera transversal con equipos de diseño de productos, investigación, gestión de productos, ingeniería, marca, legal, cumplimiento y experiencia del cliente desde las ideas iniciales hasta el lanzamiento y la optimización.
  • Utilizar la investigación, la experimentación, la retroalimentación de los clientes y los datos para mejorar las decisiones de contenido, la usabilidad y la comprensión del cliente.
  • Clear communication skills, including the ability to explain rationale, invite feedback, build alignment, and advocate for the customer

Requirements

  • Ability to work independently on defined projects, navigate ambiguity with support, connect content decisions to customer needs and business goals, and move work forward with care
  • 2+ years of experience in content design, UX writing, content strategy, information architecture, or a related field, with experience designing for web and native digital products
  • Nice to have: experience in financial services, regulated industries, native app experiences, design systems, lifecycle communications, or AI-enabled content workflows
  • A portfolio that shows strong UX writing craft, strategic thinking, and shipped product experiences across in-app, web, or other customer touchpoints
  • Strong understanding of UX writing, information architecture, content hierarchy, usability, accessibility, research, experimentation, and product development
  • Experience collaborating with PMs, designers, researchers, engineers, legal, compliance, marketing, or brand partners to shape clear and effective product experiences

Every job at Affirm