Senior People Specialist (Services)

Mastercard as a Senior People Specialist, where you'll support critical people priorities across our Services business. This role offers deep exposure to the People Business Partner craft and the opportunity to work closely with senior executives. You'll manage cyclical people processes, drive clarity and coordination within the PBP team, and support organizational effectiveness initiatives. Additionally, you'll conduct analysis across various data points and partner with People Analytics and Finance teams. This position requires strong communication skills, proficiency in Excel, and the ability to manage multiple priorities in a fast-paced environment.

Assurer l'exécution en temps voulu des livrables de la stratégie des personnes pour l'entreprise Services, en garantissant un suivi exceptionnel et un partenariat avec les PBPs et les parties prenantes commerciales.

Responsibilities

• Gérer les processus cycliques liés aux personnes (Talent, Compensation, Performance Calibration, Organizational Health Inputs) avec une attention particulière aux détails, en anticipant les besoins et en garantissant la préparation.
• Agir en tant qu'ancre opérationnelle pour l'équipe PBP, en conduisant la clarté, les délais, la coordination et la qualité des livrables.
• Thrives in a role that blends strategic thinking with hands‑on execution
• Ability to manage projects to deadlines across regional teams

Requirements

• Excellent written and verbal communication skills, including preparing materials for senior audiences
• Strong proficiency with Excel and comfort working with data (pivot tables, trend analysis, modeling)
• Demonstrated ability to manage multiple priorities at speed while maintaining high‑quality output
• Ability to anticipate needs, raise risks early, and drive clarity and alignment across stakeholders
• Operates with discretion, maturity, and credibility in interactions with senior leaders

Comfort or experience with AI Tools like Co-Pilot

• Strong critical thinking skills and a data‑driven approach to problem solving
• Experience with Workday strongly preferred; ability to learn and master new HR tools quickly.

Mindset & Work Style

• Curious, eager to learn, and motivated by supporting a growing and dynamic technology organization
• Proactive, resourceful, highly organized, and able to exercise sound judgment
• Comfortable operating in fast‑paced, matrixed, and evolving environments
• Success requires strong judgment, high ownership, proactive communication, and the ability to operate with speed, discretion, precision and collaboration
• USD 98,000 - 152,000