Client Solutions Associate (February 2027)

Join FactSet, a leading financial data and software company, as a Client Solutions Associate. In this role, you will build deep client relationships, promote product usage and adoption, and ensure smooth user onboarding. You will gather product feedback and act as an advocate for clients to Product Development. This position offers a comprehensive training program, career progression planning, and a focus on professional development. Benefits include health coverage, free lunches, a social community, certification reimbursement, generous PTO, and wellness discounts.

Responsibilities

• Establish and maintain deep client relationships by developing client-focused processes and solutions, promoting high user adoption, and ensuring smooth user onboarding.
• Gather intelligent product feedback and act as an advocate on behalf of the client to Product Development, providing insights to improve products and services.
• Plan and lead product trainings in client offices and at training seminars, ensuring clients are well-informed and able to utilize FactSet products effectively.

Requirements

• Client Solutions Associates have a strong interest in Finance and/or FinTech, client centric mindset, and desire to collaborate across teams to create unique and innovative solutions
• Proficiency at learning and using new technology
• Exceptional verbal and written communication skills
• Strong knowledge of Microsoft Office with Excel skills
• Strong analytical and problem-solving abilities
• Fluency in English (must have)
• Experience or desire to be client facing in a support role
• Master's degree conferred by January 2027
• Ability to build relationships and work on teams

Preferred

• Fluency in Dutch is an advantage

Pay

EUR 44,000 - 46,000