Key Account Manager

Swift, a leading global provider of secure financial messaging services. As a Key Account Manager for the UK & Ireland Business Development team, you will manage relationships with some of Swift's largest and most strategic clients in the Banking and PSP sector. You will be responsible for building client relationships, driving adoption and utilization of Swift's solutions, and collaborating with colleagues across the organization to understand client needs.

Représenter Swift et promouvoir les produits et services pour développer notre activité en participant à des conférences, forums et réunions de l'industrie.

We’re looking to find someone who has the passion and desire to drive deep engagement with the community

Responsibilities

• Gérer les relations avec certains des plus grands clients de Swift dans le secteur bancaire et des PSP.
• Établir une approche organisée pour gérer votre portefeuille en utilisant des plans de compte, des revues d'affaires régulières et Salesforce.

Domains

• Decides on and pursues the best course of action to deliver results following in-depth analyses of relevant issues and conflicting factors and after assessing foreseeable risks; follows through to ensure delivery and closure or escalates as needed
• Communicates business strategies and approaches in challenging circumstances; adjusts communication style to optimise effectiveness in a multi-lingual environment; provides clarification of key corporate initiatives and messages; recognises and respects the points of view of others
• Applies understanding of how different divisions contribute to meeting SWIFT's business objectives; understands market drivers of success and encourages changes to improve offerings while optimising commercial performance
• Translates creative ideas into plans or projects for the business; demonstrates a commitment to learn and develop self and others; takes accountability to ensure knowledge is retained and shared to advance organisation capability and gain business advantage
• Builds and maintains effective working relationships with a range of customers; actively listens to and translates complex needs into appropriate solutions while remaining sensitive to the complexities of the business and SWIFT's commitment to integrity in all relationships; encourages others to demonstrate strong customer focus and responsiveness
• Encourages effective team working within and across the department; respects diversity and recognises contributions from colleagues; coaches and leverages others to achieve goals; leads by example and through constant demonstration of SWIFT values
• Sets clear standards for quality of work; adheres to / encourages a continuous improvement mindset; implements procedures, standards and policies to ensure operational success in terms of security, availability, reliability and customer satisfaction
• Bus Understanding and Commercial Sense
• Builds and reinforces cust relationships
• Leads with a team focus

Requirements

• This position requires a minimum of 10 years of sales experience in the banking/payments/PSP ecosystem and a Master's degree in Business Administration or equivalent experience.
• Knowledge of key players and stakeholders within the Banking and PSP sector
• Excellent organizational skills and the ability to prioritise task
• 10+ years’ sales experience in the banking / payments / PSP ecosystem
• Masters Degree in Business Administration or equivalent experience required, advanced degree preferred
• Experience with Swift or other transaction technology/software companies
• Ability to engage at multiple levels of an organisation
• Strong communication skills – written, verbal and presentation
• Experience working with senior executives within major financial institutions
• University degree
• At least 10 years experience in sales, of which 3 years in the financial industry
• Market Infrastructures / Relationship Management / Business Consulting
• Demonstrates Operational Excellence
• Expands knowledge

Competency Profile

Takes Accountab. for Delivering Results

Communicates effectively

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification