Cloud Support Analyst

Join our team as a Cloud Support Analyst III, where you will collaborate with end users and business stakeholders to identify, troubleshoot, and resolve system and data issues. You will also implement improvements to our financial systems and work closely with our vendor partners. This role requires a solid understanding of business concepts, the ability to collaborate within a team, and experience with process methodologies. Enjoy flexible work arrangements, meaningful recognition, and the opportunity for ownership through our stock option plan.

Responsibilities

• Collaborate with end users and business stakeholders to identify, troubleshoot, and resolve system and data issues.
• Identify and implement improvements to financial systems to streamline business processes.
• Work closely with vendor partners on implementations and enhancements, or when troubleshooting issues.
• Experience in databases and able to leverage your strong SQL skills as part of your investigation techniques for issue resolution and fixes

Requirements

• Experience supporting enterprise systems, preferably cloud based systems in Azure, AWS, GCP, etc
• Knowledge in Java or any other programming languages
• Certification(s) in Cloud Technologies
• Experience in automation of repeatable processes
• Post-secondary education in information management, computer science, or related field of study
• Experience in Linux scripting/commands and SFTP process

Pay

USD 84,000 - 88,000