Deal Desk Manager

Join our team as a Deal Desk Manager, where you will play a critical role in partnering with our global Sales organization to structure, negotiate, and close complex deals. You will be responsible for transitioning our sales process to an AI-driven, automated engine, maximizing deal velocity and long-term value. This position offers competitive pay, unlimited vacation, paid parental leave, comprehensive benefits, and a supportive work environment.

About Cloudflare

• Strategic Influence: Demonstrated ability to navigate complex, cross-functional negotiations and make high-judgment decisions in fast-paced environments
• If you're excited by fast-paced innovation, dedicated to driving global growth, and want to help build a better internet, we'd love to hear from you

Responsibilities

• Orchestrate the structuring and execution of non-standard, high-value enterprise deals, providing high-judgment guidance that balances competitive differentiation with long-term business health.
• Serve as a strategic partner to Sales leadership, utilizing AI-driven data to maximize deal velocity, improve LTV, and ensure discovery reflects true customer needs.
• Champion the integration of LLMs and generative AI tools to automate deal desk workflows, significantly reducing deal cycle times. Identify bottlenecks and implement AI-powered productivity solutions.
• 6-8+ years of Deal Desk, FP&A, Revenue Operations, or similar experience, with a proven track record of supporting large-scale enterprise sales motions; 3+ years of deal desk experience preferred
• Data & AI Literacy: Proficiency in leveraging agentic workflows and prompt engineering to scale influence, extract insights from large datasets, and automate repetitive operational tasks and internal documentation
• Process Design Mindset: A relentless focus on iterative automation and the ability to translate complex business policies into streamlined, automated logic

Requirements

• Communication Excellence: Exceptional written and oral communication skills, capable of explaining complex deal structures and financial data to both technical and executive stakeholders
• Financial & Sales Acumen: Solid understanding of SaaS metrics, pricing models, and financial concepts like ARR, Gross Margin, churn, and profitability. Experience with revenue recognition principles (e.g., ASC 606) is highly desirable. Experience selling software is a bonus
• Contract & Pricing Knowledge: Experience drafting and interpreting commercial contracts, with a focus on terms that impact revenue recognition and financial risk. Ability to analyze and recommend the best course of action for complex pricing and licensing situations
• Algorithmic Thinking: The ability to understand and audit automated pricing models to ensure alignment with long-term company goals
• Experience in software sales or sales operations, providing a "boots on the ground" perspective of the sales cycle
• Deep knowledge of Cloud/SaaS infrastructure and the global cybersecurity competitive landscape

Pay

USD 134,000 - 202,000