Senior Internal Auditor

Join Twilio as a Senior Internal Auditor and play a pivotal role in maintaining and elevating our internal control environment. You will collaborate with cross-functional teams to plan, execute, and deliver high-impact, risk-based operational audits. Your responsibilities will include conducting end-to-end operational audits, drafting audit reports, tracking management action plans, driving audit innovation, supporting the SOX program, and partnering with business teams to optimize workflows. This is a remote position with generous benefits and opportunities for professional growth.

We are looking for a collaborative, forward-thinking auditor who thrives in a fast-growing environment to help elevate our global internal controls

The ideal candidate pairs rigorous analytical skills with clear communication to provide actionable insights, build strong stakeholder trust, and recommend practical, scalable solutions aligned with industry best practices

About Twilio

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Responsibilities

• Plan, execute, and deliver risk-based operational and compliance reviews across global functions, documenting process flows and testing workpapers with limited supervision.
• Draft high-impact audit reports for stakeholders that provide strategic insights and root-cause analysis, going beyond simply identifying errors.
• Drive the adoption of AI and automation tools to streamline audit workflows, boost efficiency, and deliver actionable business insights.

Requirements

• Ability to work independently and as a team, with limited required direction and guidance, and provide appropriate direction to other internal audit project team members
• Deep understanding of internal control frameworks (COSO, IIA Standards)
• Ability to manage multiple priorities in a fast-paced environment
• 5+ years in operational audit, risk consulting, or internal controls within Big 4 or tech enterprise environments
• Ability to independently plan, execute and deliver end-to-end operational and compliance audits across complex global business functions
• Bachelor degree in Accounting, Finance, Business Administration or a related field
• Excellent written and verbal communication skills including report writing and presentation
• Experience using data analytics tools (e.g., SQL, Tableau, Alteryx, or Python) to execute continuous auditing procedures

Preferred

• Familiarity with ERP systems (e.g., Oracle) and audit management software (e.g., AuditBoard)
• CIA, CPA, CA or other relevant professional certification strongly preferred