Senior Manager of People Operations

Join Motive as the Senior Manager of People Operations, where you will lead the strategy, design, and execution of scalable people programs that support our global workforce. You will oversee core employee lifecycle operations and shared services, strengthening processes, systems, controls, and service delivery across People Operations. This role is ideal for an experienced People Operations leader who can translate business needs into practical, scalable solutions and build an exceptional employee and manager experience in a fast-paced, global environment.

Establish the operating model and strategic priorities for People Operations, leading the global People Operations team.

Responsibilities

• Design and implement a tiered support model for employee lifecycle operations, defining roles, workflows, and escalation paths.
• Lead complex, cross-functional programs spanning employee lifecycle operations, HR systems, payroll, benefits, compliance, and policy administration.

Requirements

• 5+ years of experience leading People teams, managers, or global operational functions
• Strong knowledge of HR systems, payroll, benefits administration, compliance, and employee lifecycle processes
• Sound judgment, strong communication skills, and the ability to influence stakeholders across functions and levels
• Proven track record of identifying opportunities to apply AI and automation to reduce manual work, improve the employee experience, and scale People Ops programs
• Experience leading complex, cross-functional programs from strategy through execution
• Demonstrated ability to establish operational metrics, strengthen controls, and use data to guide decisions
• Experience designing and scaling global HR operations across multiple geographies and employee populations
• 8+ years of experience in People Operations, HR shared services, HR operations, or a related field

Pay

USD 133,000 - 183,000