GTM Business Operations Associate

Join Scale's Global Public Sector (GPS) team as a GTM Business Operations Associate. In this role, you will support the sales team by designing and running onboarding for new hires, maintaining a central library of enablement content, and partnering with various departments to ensure the sales team is well-equipped to succeed. You will also track GTM metrics, manage the advisor program, and assist deal teams with complex opportunities. This position requires strong analytical skills, excellent communication abilities, and a collaborative mindset.

This role is ideal for a highly analytical, commercially minded generalist - someone who thrives with autonomy and enjoys being close to deals

About Scale AI

A strong orientation toward outcomes, and a history of being scrappy when it counts

Responsibilities

• Design and run onboarding for new GTM hires, building the curriculum, materials, and milestones that get sellers productive quickly.
• Build and maintain a central library of enablement content and keep it current as our offerings evolve.
• Partner with deal teams on complex opportunities, helping structure pricing and commercial proposals, building pricing models, and coordinating internal approvals.
• Exposure to enterprise or public sector sales cycles, including RFPs, tenders, frameworks or government procurement
• Experience building pricing, forecasting, capacity or territory planning models

Requirements

• Strong commercial instincts and a genuine interest in how deals get won - from first meeting to signed contract
• A penchant for digging deeply into the data yourself, thinking from first principles, and iterating quickly to deliver results
• An easygoing interpersonal style that lets you hold sellers accountable on pipeline discipline while earning their trust, and build credibility with senior external advisors
• Excellent written communication - you can turn complex material into clear training content, crisp bid responses and polished executive-level comms
• Hands-on experience with CRM and reporting tools, and advanced Excel / Google Sheets and Claude skills; SQL or BI tools (e.g. Tableau, Looker) a plus
• Low ego and highly collaborative - you’re excited to work alongside smart, humble teammates and do whatever it takes to help the team succeed
• Strong project management skills, with the ability to run several workstreams and hard deadlines in parallel without dropping the ball
• Excellent qualitative and quantitative analytical skills
• Proven ability to build high-trust relationships with a wide range of people across sales, finance, legal and delivery
• Experience supporting advisor, partner or channel programs
• 2-4 years in sales operations, revenue operations, sales enablement or business operations at a high-growth tech company, or at a top-tier VC firm, consulting firm, investment bank, or similar