Operations Supervisor

Join our team as an Operations Supervisor, where you will play a crucial role in delivering high-quality rental operations and a customer-centric experience. As the on-site leader, you will drive operational excellence, team performance, and the overall customer journey within your city. This hands-on role involves overseeing daily operations, executing rental workflows, tracking KPIs, promoting ancillary products, and maintaining fleet readiness. You will also coordinate daily shifts and task allocation across the small team.

Oversee the daily operations of a small depot, executing and coordinating all workflows personally due to the reduced team size.

Driving License (Category B) required

• Comfortable performing physical tasks as needed, lift or move light-to-moderate items (10–15 kg)
• Comfortable working indoors and outdoors in varying weather conditions
• Able to lift or move light-to-moderate items (10–15 kg) and able to stand, walk, and move across the depot for long periods

Responsibilities

• Track daily KPIs, promote ancillary products through value-based selling, and conduct basic RV/van checks.
• Coordinate daily shifts, priorities, and task allocation across the small team, including demonstrating SOPs and onboarding tasks for new hires.
• Strong hands-on operational capability, with the ability to step into daily depot workflows

Requirements

English proficiency (mandatory) and French (nice to have)

• Flexibility to work extended shifts during peak seasons, ensuring operational continuity
• 2 - 4 years of experience in fast-paced operations, logistics, rental, hospitality, or customer-facing environments
• Ability to multitask, prioritise, and handle physical tasks during high-volume periods
• Flexible to work weekends, holidays, and peak periods, supporting urgent operational needs

Pay

USD 47,000 - 47,000