Program Manager (State & Enterprise Programs)

Join Wonderschool as a Program Manager for State & Enterprise Programs. In this hands-on role, you will be responsible for the delivery plan, client relationship, and coordination between clients and our product and engineering teams. You will track milestones, manage scope, produce deliverables for client review, and work with engineering leads on integration timelines. You will also build a repeatable program playbook as we add states and enterprise clients. A strong background in program or project management, particularly in government or regulated industries, is preferred.

You write well. Status reports, meeting summaries, and acceptance criteria language will carry your name

Responsibilities

• Own the delivery plan for each engagement across all workstreams, track milestones, UAT cycles, and acceptance against each contracted statement of work.
• Run the client cadence on every project, including weekly status updates, steering meetings, escalations, and working sessions with agency program staff.
• Manage scope, including capability traceability, acceptance criteria negotiation, change requests, and intake of new work.

Requirements

• You have managed contractual milestones, UAT-based acceptance, and formal change control, and you have the scars to show for it
• A plus: state human services or eligibility systems experience, or familiarity with state procurement
• You can run a plan that depends on teams you do not manage, on both sides of the table
• 5+ years of program or project management on complex software delivery. Government or regulated-industry clients strongly preferred

Preferred

• Strongly preferred: experience with child care programs in state government (licensing, subsidy/CCAP, eligibility, or provider systems)