Account Strategy Manager

Join Within3 as an Account Strategy Manager, where you will be the primary point of contact for our most strategic, high-value client relationships. You will drive net and gross retention, expansion, and long-term strategic value across your assigned key accounts. This role requires strong strategic thinking, business acumen, and consultative/solution selling skills. You will work closely with internal teams and represent the voice of strategic customers internally. Remote work options are available, along with a comprehensive benefits package and professional development opportunities.

Gérer un portefeuille de comptes stratégiques, en étant responsable de l'adoption, de l'expansion et de la croissance globale du compte.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles

Responsibilities

• Développer et exécuter des stratégies et des plans de compte pluriannuels alignés sur les objectifs commerciaux des clients.
• Identifier, évaluer et conduire des opportunités d'expansion à travers l'ensemble de la suite de produits et de services de Within3.
• Strong strategic thinking, business acumen, and consultative/solution selling skills
• Proven track record of owning and growing large, complex accounts, including renewals and multi-product expansion

Requirements

• Comfort working with data to forecast growth, assess account health, and tell a clear value story, including ROI that clients have realized and validated
• Ability to operate effectively in a fast-paced, high-growth, and cross-functional environment
• Demonstrated success driving net revenue retention, expansion, and long-term account growth
• Applicants must reside in he US, be able to work through East coast timezone and have full right to work and reside in the US
• Ability to navigate complex organizations and manage multiple stakeholders across functions and seniority levels
• Organized and data-driven; comfortable in Salesforce and Hubspot and project tools such as Jira
• Strong executive presence with the ability to build credibility and trust with senior stakeholders

Preferred

• Pharma, biotech or Medical Affairs and Commercial experience strongly preferred
• 4+ years of experience in Account Management, Customer Success, or Strategic Partnerships within a B2B SaaS environment, preferably enterprise-focused