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Lead Service & UX Designer

NTT DATA

Skills

Required

  • service design
  • user research
  • analytics
  • Manage design research relationships

Join NTT DATA, a global leader in business and technology services. As a Lead Service & UX Designer, you will play a key role in shaping our Customer Experience and Service Design capabilities. You will collaborate with various teams, lead client engagements, and drive innovative design solutions. With a minimum of 8 years of experience, you will have the opportunity to make a significant impact in a dynamic and inclusive work environment.

Responsibilities

  • Lead projects with senior stakeholders, combining service design, user research, analytics, and product design.
  • Shape proposals and engagements, and work closely with experience design and technology teams to deliver innovative experiences.
  • Manage design research relationships with partners and clients, and evolve and innovate the Service Design practice.

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