B2B Fraud Specialist
Zopa
- London, United Kingdom
- Posted
This job is closed: the employer no longer lists it.
Skills
Required
- customer reports
- transactional data
Join Zopa, a pioneering bank that is redefining the finance industry. As a B2B Fraud Specialist, you will play a crucial role in protecting Zopa and its customers from fraud risk across our partner portfolio. You will investigate unusual changes in behavior, shape controls, and improve the end-to-end approach to B2B fraud risk. This high-impact role offers visibility across a multi-million-pound budget line and the opportunity to influence Zopa's growth and customer protection.
Responsibilities
- Investigate monitoring alerts, unusual partner activity and changes in performance, considering partner context, customer reports, transactional data and relevant company information.
- Work closely with Account Management, Fraud Operations and analysts to test concerns, challenge assumptions and agree appropriate next steps.
- Help design, document and continuously improve processes for partner risk assessments, ongoing monitoring and escalation.