Canada Casino Manager

Join Entain, a leading global sports betting and gaming company, as the Canada Casino Manager. In this hybrid role, you will take commercial ownership of the casino proposition across Entain's Canadian brands, driving performance in acquisition, engagement, retention, content, promotions, and overall customer experience. You will work closely with local market teams and central Entain functions to execute the Canadian casino strategy and continuously optimize performance.

Assumer la responsabilité commerciale et la gestion quotidienne du plan de casino pour le Canada, en traduisant la stratégie de jeu plus large en priorités claires.

Responsibilities

• Façonner et optimiser la proposition de casino canadienne, en travaillant avec les équipes de jeu, de produit et de fournisseurs pour maximiser la performance du contenu.
• Conduire l'acquisition, l'engagement et la rétention, en collaborant avec les équipes d'acquisition, de CRM, de fidélisation et de valeur client.

Requirements

• Experience within online casino or digital gaming, with a strong understanding of casino products, content, suppliers, promotions and customer behaviour. Experience across sportsbook and casino would be advantageous.
• Proven experience owning or influencing commercial performance, with the ability to translate strategy into measurable market plans and initiatives.
• Strong experience working with casino and commercial performance data, including metrics such as GGR, NGR, ARPU, retention, deposits and player value to identify trends and growth opportunities.
• Experience across customer acquisition, CRM, retention and lifecycle management, ideally within a regulated digital gaming environment.
• Experience working in a cross-functional, multi-brand environment, partnering with teams such as Product, CRM, Marketing, Acquisition, VIP and Commercial to deliver initiatives.
• Knowledge of the Canadian online gaming market would be highly advantageous, including an understanding of local customer behaviours and the competitive landscape.

Benefits

• At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire you. Join us, and a great compensation package is just the beginning. You can expect to receive benefits like:
• A flexible benefits plan allowing you to adapt the benefits you receive to suit your personal circumstances.
• Medical insurance for you and your family. These are a discretionary and non-contractual part of your benefits package.
• Vacation/Holiday: 15 vacation days per year, plus statutory holidays.
• Pension: You will be auto enrolled into our pension plan.
• Group Bonus Plan: You will be eligible to participate in our group bonus plan which is a discretionary and non-contractual part of your compensation package, paid out annually.
• How we use Artificial Intelligence (AI) in recruitment

We may use approved AI tools to make recruitment simpler and more efficient, while keeping people at the heart of what we do. These tools support our teams and give them more time to focus on you.

Fairness, transparency and trust

Our recruiters and hiring managers oversee how we use AI and remain responsible for hiring decisions. These tools support administrative aspects of the recruitment process, giving our teams more time to focus on you We're open about its use and handle your information following our Job Applicant Privacy Notice. AI supports our decisions, it doesn't make them.

Equal Opportunities.

If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you.

We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves.

We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on age, disability, gender or gender reassignment, pregnancy or maternity, race, religion or belief, sexual orientation, marriage/civil partnership, or any other basis.

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.