People Operations Administrator (HR Admin)

As a multicultural company, English is our common working language. For this reason, all screening calls will be conducted in English, and CVs must be submitted in English.

We are looking for a People Operations Administrator to join our team in Rabat.

Reporting to the People Lead, you will support the effective delivery of day-to-day People Operations in Morocco. Your responsibilities will include payroll coordination, HR administration, employee lifecycle processes, HR data management and local compliance.

You will act as a first point of contact for employees and managers, providing timely and professional support while ensuring that employee information, documentation and processes are managed accurately and confidentially.

About Onclusive

Onclusive is a world leader in media intelligence technology and services dedicated to supporting PR, Communications and Marketing professionals. We deliver leading-edge innovation, human expertise, and unmatched media reach in a suite of media management, monitoring and analysis solutions that support every stage of the communications cycle. Our unified platform and services enable our customers to make fast, accurate, data-driven decisions about their communications and marketing strategies, allowing them to prove and improve their value.

Responsibilities

• Act as a first point of contact for employee queries and provide timely, professional support on HR policies, processes and administrative matters.
• Prepare and maintain employment documentation, including offer letters, employment contracts, amendments, certificates and other employee correspondence.
• Maintain accurate and up-to-date employee records in the HRIS and personnel files, ensuring data integrity and confidentiality.
• Coordinate onboarding and offboarding processes, ensuring that all required documentation and system updates are completed on time.
• Track probation periods, contract renewals and other key employee lifecycle dates, following up with managers where required.
• Provide administrative support for employee relations matters under the guidance of the People Lead.
• Support the coordination and implementation of local and global People projects and initiatives.
• Collect, verify and submit monthly payroll inputs accurately and within the required deadlines.
• Coordinate with the People team, Finance, the external payroll provider and other relevant stakeholders to support an accurate and timely payroll process.
• Track all changes affecting employee compensation, including salary adjustments, promotions, contract amendments, absences and departures.
• Support the review of payroll outputs and follow up on any discrepancies or employee queries.
• Coordinate employee registrations, updates and departures with relevant benefits and social-security providers.
• Maintain accurate information across HR platforms and prepare reports for internal, external and audit purposes when required.
• Support the People Lead in managing employee lifecycle processes, including onboarding, probation reviews, contract renewals, internal changes and exits.
• Ensure that HR documentation and administrative processes comply with Moroccan employment requirements and internal company procedures.
• Monitor administrative and statutory deadlines and escalate any identified risks, discrepancies or missing documentation.
• Liaise with local HR, payroll and benefits providers when required.
• Support the implementation and communication of People policies and procedures within the Morocco market.

Requirements

• You hold a Bachelor’s or Master’s degree in Human Resources, Business Administration or a related field, or have equivalent professional experience.
• You have at least 2 years of experience in People Operations, HR administration or payroll within the Moroccan market.
• You have a good working knowledge of Moroccan labour law and employment practices and statutory HR requirements.
• You are comfortable using Microsoft Office and HR information systems; experience using HiBob or a similar platform would be an advantage.
• You are professionally proficient in written and spoken Arabic, French and English.
• You are highly organised and able to manage multiple priorities and deadlines.
• You communicate clearly and confidently with employees, managers and external providers.
• You demonstrate strong attention to detail and consistently maintain accurate records.
• You handle personal and confidential information with discretion.

Benefits

• We are a global fast growing company which offers a variety of opportunities for you to develop your skill set and career. In exchange for your contribution, we can offer you:

Competitive salary and benefits

• Hybrid working in a team that is passionate about the work we deliver and supporting the development of those that we work with
• A company focus on wellbeing and work life balance including initiatives such as flexible working and mental health support

Employee Life Cycle & Compliance

Complete pre-employment checks and ensure that all new-hire documentation is accurate, complete and compliant.

We want the best talent available, regardless of race, religion, gender, gender reassignment, sexual orientation, marital status, pregnancy, disability or age.