jobapplierIVE Support Engineer
mowasalat
- Doha, Qatar
- Mid Level
- Posted
Skills
Required
- Electronics
- personal planning
Preferred
- incidents
- Incident recording
- RFCs,Search
- incidents,Incident classification,Incident prioritisation,Incident escalation,Resolving
- IVE testing
- Commissioning
Responsibilities
- Receive and response to calls and emails on IVE (In Vehicle Equipments) incidents Incident recording (including RFCs),Search for work around &Update the customer and IT group on progress Perform communication activities for other ITIL processes Managing FAQ,Recording incidents,Incident classification,Incident prioritisation,Incident escalation,Resolving incidents&Evaluate and recommend IVE Solutions. Perform and manage IVE testing and Commissioning
Requirements
- The successful candidate should possess the following: - University Degree in Information & Technology. or Electronics and Communication - Minimum three years work experience within a similar role and position level, With excellent communication - Excellent problem solving skills - Excellent coaching and mentoring skills - Good personal planning and time management skills - Good reporting and presentation skills.