Sales Development Representative

This isn’t just another cold-calling job.

As an Outbound SDR, you’re the first signal of Exotel, the one who sparks curiosity, builds relationships, and opens doors with India’s top businesses. You’ll play a key role in fueling Exotel’s growth engine by identifying, qualifying and creating opportunities for our sales team.

Experience: 1–4 years in outbound sales, inside sales, or lead generation

About exotel

About Exotel

• Exotel is building the future of customer conversations. From voice to WhatsApp to AI-led contact centres — we’re reimagining how businesses talk to their customers.
• Our platform powers more than 25 billion conversations every year across brands like Swiggy, Ola, Zerodha and Flipkart.
• If you’re someone who thrives on curiosity, enjoys talking to people, and loves the rush of turning “who’s this?” into “tell me more!”, you’ll love being part of our Sales team.
• Impact at scale: Your work will shape how thousands of businesses talk to millions of customers every day.

Responsibilities

• Own the top of the funnel: Identify potential customers across sectors and reach out via calls, LinkedIn, and emails.
• Start meaningful conversations with CXOs, Founders, and Product Heads about transforming customer communication.
• Qualify leads through discovery — understanding pain points, decision-making processes, and readiness to adopt.
• Collaborate with the Account Executives to hand off well-qualified opportunities and strategise outreach campaigns.
• Experiment and iterate on messaging, outreach sequences, and tools to improve conversion rates.
• Track, measure, and share insights using CRM tools (HubSpot / Salesforce).
• You’ll love this role if you
• You are curious about technology and can quickly learn how communication APIs, contact centres, and automation tools work.

Why join Exotel

• Fast growth, real ownership: We’re a scale-up that still moves like a startup. You’ll get the freedom to experiment and make things happen.
• Culture that feels like a friend: We take work seriously but not ourselves. Expect open conversations, laughter, and genuine care.

Requirements

• Have 1–4 years of experience in B2B sales / inside sales (preferably SaaS or tech).
• Enjoy the thrill of outbound — researching accounts, personalising outreach, and hearing “yes” after a series of “no’s”.
• Are comfortable with targets and use data to improve your approach.
• Speak and write fluent English, and can communicate with confidence and empathy.
• Thrive in a fast-moving, ownership-driven culture.