Client Solutions Associate (Vietnamese speaker) I Entry-Level to Experienced

As a Client Solutions Associate , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies.

About Arches

• INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts.
• With a strong focus on the Asia-Pacific region, our team is fluent in the languages ​​​​​​​​​​across the area and has unmatched recruitment capabilities to find experts from any industry or niche.
• We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation.
• Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!

Responsibilities

• Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics.
• Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise.
• Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks).
• Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics.
• Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients.
• Manage scheduling for client-expert interviews and build relationships with experts for future collaborations.

Requirements

• Background Fresh graduates and early-career professionals (1–3 years' experience) are encouraged to apply.
• Fluency in English (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC.
• Additional language skills are a plus!
• Adaptability in a fast-paced environment Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success.
• Results-focused – Consistently track, measure , and improve to meet and exceed goals.
• Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes.
• Collaborative approach – Open to seek support and working with the team to achieve the best results.

Preferred

• Experience in recruitment, client service, business development, or other customer-facing roles is an advantage.

Pay

Annual Bonus – 1-month gross salary

Benefits

• Compensation & Benefits Competitive base salary with performance reviews every 6 months

Monthly performance-based incentives

• Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave
• Private Medical Insurance Self-learning Budget – Up to $1000 per year
• Rapid Career Advancement – ​​Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions.
• Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth.
• Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks.
• Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise.