IT Operations Associate

Job Title: AWS Cloud L1 Engineer-Yotta Job Summary Responsible for monitoring, supporting, and troubleshooting AWS cloud infrastructure. The role involves handling L1 incidents, performing basic AWS operations, and ensuring availability of cloud resources. Key Responsibilities

• Monitor AWS services (EC2, EBS, S3, RDS, VPC, EKS & CloudWatch).
• Perform L1 troubleshooting for AWS infrastructure issues.
• Monitor alerts and handle incidents through ticketing tools.
• Perform basic Linux and Windows server administration.
• Troubleshoot connectivity, server, storage, and performance issues.
• Manage basic IAM access and permissions.
• Monitor backups, snapshots, and cloud resources.
• Maintain SOPs, documentation, and incident reports.
• Escalate complex issues to L2/L3 teams. Required Skills
• Basic knowledge of AWS services: EC2, S3, IAM, VPC, RDS, CloudWatch.
• Linux and Windows administration basics.
• Networking fundamentals (TCP/IP, DNS, Security Groups, ports).
• AWS Based Networking service like VPC Peering , Client VPN & Site to Site VPN.
• Knowledge of monitoring tools like CloudWatch, Grafana, or Prometheus.
• Basic scripting knowledge is an advantage.
• Basic knowledge of infrastructure as Code (IaC)-Terraform & CloudFormation Experience & Qualification
• 1–3 years of experience in AWS Cloud Operations/Infrastructure Support.
• Bachelor’s degree in IT, Computer Science, or related field.
• AWS certifications (Cloud Practitioner/Solutions Architect Associate) preferred