Product Designer

About RateGain

• Join our growing product experience team and play a pivotal role in shaping the future of Sojern’s Travel Marketing Platform.
• If you’re passionate about designing user-centered products that solve real-world problems and want to grow within an inclusive, dynamic team, this is the perfect role for you!

Responsibilities

• You’ll work directly with customers, conducting interviews and usability testing to gather feedback and uncover insights that inform your designs.
• You’ll have the opportunity to work on cutting-edge projects that leverage advanced data visualization, personalization, and AI-driven design principles.
• By collaborating closely with Product, Product Marketing, Client Success, and Engineering, you’ll bring innovative ideas to life while continuously iterating based on user needs.
• Collaborate with Product, Product Marketing, Client Success, and Engineering to design user-centric features and workflows for Sojern’s internal and external platforms, dashboards, and reporting
• Design experiences specifically to improve user activation, retention, and expansion metrics, ensuring alignment with product goals and user needs
• Partner with Product and Commercial teams to design features that support pricing tiers, packaging strategies, and role-based access control for different customer segments or verticals
• Develop intuitive, engaging first-time user experiences and self-service onboarding flows to streamline adoption and drive product engagement
• Develop wireframes, prototypes, and high-fidelity mockups using Figma ensuring alignment with product requirements and user needs
• Conduct user research, including interviews, usability testing, and surveys, to gather insights that inform design decisions
• Create scalable, responsive designs optimized for complex data visualization and reporting interfaces
• Maintain and enhance Sojern’s product design system to ensure consistency across all platform elements
• Advocate for accessibility and inclusivity in all aspects of the design process, ensuring our products meet diverse user needs
• Collaborate with Engineers to ensure seamless implementation and adherence to design specifications
• Analyze usage metrics, user feedback, and industry trends to identify areas for improvement and propose solutions
• Present designs and findings to stakeholders and incorporate feedback iteratively
• Become an informed and vocal advocate of great design at Sojern, including assisting with occasional presentations to other teams about ongoing projects and initiatives
• Work self-sufficiently across multiple projects without sacrificing quality

Requirements

• Educational qualifications preferred Field specialization: Design, Human-Computer Interaction, or related subject
• Degree: Bachelor’s degree (or equivalent experience)
• Required work experience Industry: MarTech
• Role: Product Design
• Years of experience: 5-7 years
• Required Competencies: Cross-functional collaboration
• Stakeholder communication
• Problem-solving and analytical thinking
• Self-direction and workload management
• Attention to detail
• User advocacy
• Iterative thinking and feedback incorporation
• Required Knowledge: UX/UI design principles and methodology
• User research and usability testing methods
• Accessibility standards (WCAG 2.1 AA)
• Design systems principles
• SaaS product design patterns (onboarding, activation, retention)
• Data visualization best practices
• Front-end technology fundamentals (HTML, CSS)
• Agile/scrum development processes
• Required Skills: Figma (advanced wireframing, prototyping, component libraries)
• High-fidelity mockup and interactive prototype creation
• Design system creation and maintenance
• Data-heavy interface and dashboard design

Pay

Pay Rate: €65,000 - €88,000

Role details

• Group Company: Sojern Designation: Product Designer Office Location: Remote, Ireland Position description:
• Reporting Team Reporting Designation: Director, Product Design and Creative Services Reporting Department: Product Design
• Contract Type: Full time