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Security Operations Specialist - Data Center Infrastructure Engineering

ByteDance

Skills

Required

  • center / hyperscale / colocation
  • physical security systems
  • access control
  • alarm systems
  • monitoring
  • reporting tools
  • CCTV
  • Data Center environment

Preferred

  • CPR
  • COLO
  • Incedent Command Structure
  • security systems
  • manage alarms

About ByteDance

The Datacenter Security and Safety Operations team plays a key role in ensuring the safety and security of the company's hyperscale datacenters through proactive risk management, incident response, and compliance with regulatory standards.

Responsibilities

  • SOS must be able to leverage their understanding of security systems to manage alarms, providing Tier 1 level remote support and at times leverage their knowledge of operational security requirements to support Data Center Operations. Responsibilities include but not limited to:
  • Provide on-site security and operational support in data centers and warehouses.
  • Monitor live video feeds from surveillance cameras to detect and respond to security incidents.
  • Manage and control access to the premises using electronic access control systems.
  • Respond to security incidents and/or emergencies and provide necessary support with relevant stakeholders.
  • Maintain clear and effective communication with security personnel, management, and emergency responders.
  • Ensure security systems work properly, perform checks and maintenance, assist in deployment.
  • Follow security policies, ensure regulatory compliance, assist in procedure development.

Requirements

  • 5 years of progressive security experience in data center, hyperscale, or colocation environments with regional or global scope.
  • Excellent written and spoken communication skills, as well as strong interpersonal skills.
  • Ability to handle high-stress situations calmly and effectively.
  • Proficiency in using security monitoring and reporting tools.
  • Experience with physical security systems, including CCTV, access control, and alarm systems.
  • Working knowledge or experience operating in a Data Center environment and valid driver's license, with reliable transportation.

Preferred

  • Trained or willing to be CPR certified.
  • Knowledge of Data center Safety and Security practices.
  • College degree or equivalent experience.
  • COLO experience desired.
  • Ability to flex schedule as needed, including ability to work weekends, nights, holidays, as needed.
  • Foster a collaborative and high-performance culture within the security operations teams.
  • Experience with Incedent Command Structure, specifically tier 1 responder.

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