Internal Control Specialist, Creativity Service Platform

About ByteDance

The Creativity Service Platform (CSP) is ByteDance's unified ToB go-to-market organization, integrating Volcano Engine, BytePlus, and Lark/Feishu commercialization capabilities to drive the global growth of our MaaS and SaaS cloud services.

The Singapore office serves as a regional hub supporting APAC market expansion across cloud services, AI solutions, and enterprise collaboration products.

Responsibilities

• Participate in various company-wide initiatives, including risk identification, risk analysis, and root cause analysis. Recommend and develop analysis tools and templates to drive efficiency and effectiveness in process, approval, and policy improvement.
• Provide research, analysis, and insights based on effectiveness, efficiency, user experience, and system feasibility for management reporting as needed.
• Partner with cross-functional teams to conduct root cause analysis and establish action plans to improve the control environment across cloud services and SaaS business lines.
• Support APAC market internal control needs, including risk assessment for new business scenarios (AI products, cloud offerings, international expansion), ongoing compliance monitoring, and high-risk / high-spend area investigations.
• Serve as a trusted business advisor, providing day-to-day compliance consultation and risk insights to business stakeholders and management.
• Stay current with industry best practices and regulatory developments, growing together with team members and continuously enhancing the control framework.

Requirements

• Bachelor's degree or above in Risk Management, Finance, Economics, Accounting, Business, Law, or a related field.
• Minimally 5+ years of experience in internal controls, risk control, risk management, compliance, audit, or a related function.
• Demonstrated proficiency in analytical skills, coupled with the ability to swiftly adapt within a fast-paced environment.
• Strong professional ethics, a dedicated work attitude, and a keen aptitude for learning, with high motivation and a results-oriented mindset.
• Strong knowledge of global regulatory and control environments, including COSO framework and operational risk standards.
• Proficiency in Mandarin is required to collaborate with global partners and key stakeholders based in Mandarin-speaking markets, where Mandarin is a primary working language.

Preferred

• Minimally 3+ years of experience in internal control, compliance, audit, or risk management within the cloud business.
• Familiarity with cloud business logic and AI application scenarios in enterprises, with the ability to prioritize related risks, is advantageous.
• Experience in internet or technology multinational companies and/or consulting firms is preferred.
• Experience supporting regulated, fast-growing organizations in technology, cloud services, or SaaS industries.
• Professional certifications such as CIA, CISA, CPA, or ACCA are a plus