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Customer Relations Assistant (Arnaiz Ave. Branch)

CBC Group

You enjoy helping people, communicating clearly, and making sure things are done right. As a Customer Relations Assistant (CRA), you’ll support clients with their banking needs, from opening and closing accounts to providing guidance on savings and investment products. You’ll gain hands-on experience in branch operations while building strong foundations for a career in banking.

Responsibilities

  • Assist clients with account opening, closing, and other day-to-day banking transactions
  • Provide clear information on savings and investment products
  • Ensure transactions and documents are complete, accurate, and properly processed

Deliver professional and attentive service to clients

  • Build positive relationships by understanding and responding to client needs
  • Clients feel welcomed, well-assisted, and confident in the service they receive
  • Transactions and account requests are completed accurately and efficiently
  • Documentation meets established requirements and procedures
  • You communicate confidently and handle client concerns professionally
  • You steadily build your knowledge of banking products, processes, and customer service

Requirements

  • Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or a related field
  • Fresh graduates are encouraged to apply
  • Good communication and interpersonal skills
  • Detail-oriented with a strong customer-service mindset
  • Willing to work onsite

Preferred

  • Ready to start or grow your career in banking?

Benefits

Hands-on training and practical banking experience

  • A supportive environment where you can learn and grow
  • Exposure to customer service, banking products, and branch operations
  • Opportunities to build your skills and develop your career in banking

Apply today and take the next step toward becoming a trusted banking professional.