Retail Sales Technician (Part-time)

Repair Technician Muncie, IN $16.25/hour + performance incentives Our Repair Technician role is uBreakiFix's entry point into a technical career, built for people who are hands-on, detail-oriented, and ready to grow. Every day you'll fix customer devices, including screen replacements, battery swaps, and charging port repairs, and walk away knowing you made someone's day a little easier. We help you build technical skills that follow you throughout your career.

No formal repair experience needed: We'll train you on everything — the repairs, the tools, and the standards — so you can join the team with confidence.

We promote from within, with a clear path to Flex Tech, Advanced Repair Technician, Assistant Store Manager, Store Manager, and beyond.

About Asurion

• Your career doesn't stop here.
• With over 700 stores and 300 million customers, we provide repair, protection, and support for the devices people rely on most.
• When you join uBreakiFix, you join a company that invests in your development, rewards your performance, and gives you a real path to grow. #INDSTORES

Responsibilities

• What's expected of you Perform mobile device repairs, including screen replacements, battery swaps, charging port repairs, and related services, to company quality and speed standards.
• Follow the assigned repair queue and complete work as directed by your Assistant Store Manager.
• Document repair tickets, diagnostics, and parts usage accurately in our repair tracking system.
• Escalate repairs beyond your current skill level to an Advanced Repair Technician or store leadership.
• Flex into front-of-house duties when the team needs it, greeting customers, managing check-in/out, and communicating repair status.
• Maintain a clean, organized, and safe repair bench at all times.
• Support inventory awareness for parts and repair supplies.
• To be successful at uBreakiFix, you'll bring Basic mobile device repair skills, or a strong technical aptitude and eagerness to be trained.

Requirements

• Exceptional attention to detail and steady hands.
• Precision matters in this work.
• Ability to follow structured repair procedures and quality standards.
• Comfort moving between your repair bench and customer-facing duties when needed.
• Basic computer or tablet proficiency for repair ticketing systems.

Preferred

• Experience in device repair, electronics, or a technical trade (preferred).
• Flexible availability including evenings, weekends, and holidays.

Benefits

• Pay : $16.25/hr + performance-based repair incentives.
• Our technicians earn meaningful additional income on top of base each month.
• Unlimited monthly bonuses tied to your repair performance, employee discounts, and ongoing training so your skills and earnings keep growing.
• Plus, health insurance, retirement plans, and tuition reimbursement.
• About uBreakiFix by Asurion uBreakiFix is part of Asurion — the nation's largest tech care company.