Banquet Server

About Valorhospitality

• At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality.
• With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support.
• We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike.
• If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.
• Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

Responsibilities

• PROFILE Interact with guests and ensure guests have a great experience when dining and meeting at the property.
• Be responsible for positive guest interactions while serving guests in a friendly and efficient manner.
• Expected to be attentive to guest needs and making them feel welcome, comfortable, important and relaxed, at all times.
• RESPONSIBILTIES Check server’s and house person’s BEOs to ensure that all information is accurate.
• Review Banquet Event Orders (BEO’s) at the beginning of each shift to ensure room is set as contracted.
• Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be provided.
• Be in communication with the Banquet Captain/ Lead Server in regard to any special needs.
• Set tables, glassware, flatware and silver ware per dining rules and specification.
• Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
• Keep station neat and clean while servicing guest per established policies and procedures.
• Maintain a proper dining experience, delivering items, fulfilling guest’s needs, removing courses, replenishing utensils, refilling glasses.
• Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
• Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables, stations, and equipment.
• Follow all guest check and money-handling procedures when serving a-la-carte and food and beverage.
• Must be TIPs certified.

Requirements

• Complete assigned side work REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES High school education or equivalent experience.
• Three - Six months experience in a food/beverage services environment or establishment.
• Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
• Able to read, speak and understand English.

Benefits

• BENEFITS PACKAGE Competitive Salary Daily Pay!
• Member Hotel Discount Program Uniforms Provided for most positions Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options Paid PTO 401k with employer match Food and Beverage Discounts Tuition Reimbursement

PHYSICAL DEMANDS

Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests.