Client Administrator

Skills

Process paperwork for new and renewal business to include: o Prep Acord forms and other documents required for submission. o Maintain client level details in agency management system. o Binders o Management and production of renewal certificates o Policies o Invoices o Finance agreements o Endorsements o Audits o Perform account reconciliation.

Assist in the processing of final audits.
Become proficient in the use of technology systems, software, and tools such as EPIC and Indio.
Establish and maintain positive and effective working relations with other associates and clients.

A high school diploma and 1-2 years insurance related experience or professional office experience.
Obtain and maintain a valid Alaska Business Insurance License.
Obtain a Surplus Lines License in the first 2 years.
Achieve an AINS or INS Designation as well as have willingness to pursue continuing education in the form of insurance designations and professional development training.
Must be proficient in Microsoft Office software (Word, Excel, and Outlook)
Must maintain a high attention to detail when working at a varying pace and managing multiple tasks with adjusting priorities.
Strong oral and written communication skills and the ability to work with all levels of staff.
Strong customer service orientation (internal customer focus).

The applicable base salary range for this role is $41,200 to $76,800.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements.
Decisions will be determined on a case-by-case basis.
In addition to the base salary, this position may be eligible for performance-based incentives.

We value and respect the impact our colleagues make every day both inside and outside our organization.
We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Charitable contribution match programs Stock purchase opportunities
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

DEPARTMENT: BUSINESS INSURANCE

LOCATION: ANCHORAGE, ALASKA (Remote or On-site)

STATUS: NON-EXEMPT