Develops work schedules, delegates workload across resources.
Embalming and Preparation Performs responsibilities of Embalmer and Cosmetologist; may have crematory responsibilities.
Maintains a clean, stocked, and compliant preparation room.
Cleans soiled equipment and hazardous material spills.
Ensures hazardous materials and spills are handled in accordance with the Material Data Safety Sheets.
Inventories and orders supplies to ensure an adequate supply.
Requests Care Center and Crematory equipment maintenance and repair; escalates equipment replacement to management.
Quality Control and Training Inspect deceased at various preparation stages ensuring result meets the family’s expectations.
Collaborates with Learning & Development on training needs.
Develops job aids to facilitate learning and procedure checklists.
Executes and participates in various training activities.
Trains team on safe working environment and procedures.
May retrain staff to ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines.
Supervision Oversees the day-to-day Care Center operations.
Develops work schedules, delegates assignments, and communicates priorities and expectations.
Ensures compliance with policies, procedures, and including embalming, transporting, removals, dispatching.
Constructively address issues and provide tangible and appropriate feedback.
Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover.
Monitor training and licensing requirements ensuring staff is re-trained/licensed prior to expiration.
Coordinate staff work and time-off schedules ensuring appropriate coverage.
Requirements
Education State specific required diploma or accreditations
Certification/License Holds and maintains any State specific licensing and/or certifications
Valid State Driver’s License
Experience At least five (5) years of funeral home, care center and/or decedent care preparation
Demonstrates a high level of skill, personal attributes and abilities required for recognition by both peers and management
Sets the standards for quality, teamwork, and productivity required for a high volume Personal Care Center
Knowledge of computers and some software including MS Office products required
Ability to work individually and as a team
Ability to prioritize and organize effectively with a keen sense to detail
High level of compassion and integrity
Effective communication, training and problem solving skills
Strong written and oral communication
People Development
Develop a strong, trusting, and reliable team.
Understand team members career aspirations and provide assignments to develop skills and/or close gaps.
Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff.
Recommends pay increases, special pays, and career advancements.
Work Conditions
Work Environment Work indoors and outdoors during all seasons and weather conditions
Limited amount of local and/or multiple location traveling required
When not required to wear protective gear and if not in contact with families, embalmers must be dressed in a professional manner.
Professional Dress is required when in contact with families.
Uniforms may be required in some locations.
Work Postures Frequent, continuous periods of time standing, up 8 hours per day
Sitting continuously for many hours per day, up to 6 hours per day
Kneeling, reaching and bending to move and arrange materials
Climbing stairs to access buildings frequently
Physical Demands Physical effort requiring manual dexterity is required
Carrying and/or lifting materials up to 100 pounds with assistance
Pushing or pulling up to 300 pounds on a wheeled table or stretcher
Work Hours Working beyond “standard” hours as the need arises
jobapplier