Referral Coordinator LLH

Functions as a timekeeper for the department.

Responsibilities

• Works under the supervision of the Director of Admissions.
• Primarily responsible for coordinating completion for insurance mandated referrals and authorizations in a timely fashion prior to the date of service, updating patient chart records with necessary referral information, flagging and faxing appropriate medical records, contacting transition coordinators with updated insurance authorization information.
• What you will do Obtains insurance prior authorizations prior to date of service to ensure quality patient care.
• Insurance is verified and estimates are obtained.
• Reports any potential compliance concerns to sleep supervisor.
• Performs end of month duties including but not limited to Admission Statistics Reports, research of pending referrals, compilation of monthly reports etc.
• Provides exceptional customer service by tone of voice, willingness to help, using clinical knowledge to collect complete and appropriate data for referrals, and to field phone calls efficiently and appropriately.
• Serves as an information resource for all applicable services including contact information, coverage criteria, availability of services and alternatives to applicable services when appropriate.
• Performs office duties including filing, maintaining white board, managing and coordinating the ordering of office/par level supplies and assisting with other office procedures as needed.

Requirements

• Education , High school or equivalent (Required) Experience 1 year Medical Office experience (Required) To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers .

Pay

Newport News, Virginia Hiring Range $18.90 - $24.60/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.