Computer Tech

Subsidiary Steel Dynamics Overview Responsible for supporting and maintaining end-user computing environments by providing hardware, software, and network troubleshooting. Performs computer deployments, equipment replacements, system imaging, incident response, and routine maintenance activities.

Responsibilities

• Works closely with users and IT staff to deliver reliable technology services and improve system performance.
• Provide Support and troubleshooting for hardware, software, peripherals, network connectivity, and other IT-related issues, escalating complex issues to appropriate IT team members or vendors when necessary.
• Set up user accounts, computers, phones, and other equipment for new employees.
• Assist with Active Directory and Microsoft 365 user and device administration.
• Deploy, replace, and maintain IT equipment.
• Maintain accurate documentation and inventory of IT equipment.
• Assist with IT projects and technology initiatives as needed.
• Follow established IT security policies, procedures, and best practices.

Requirements

• Required Associate's degree in Information Systems or a related field, or 3 years of IT support experience.
• Strong written and verbal communication skills.
• Strong customer service and interpersonal skills.
• Strong time management, organization, and problem-solving skills.
• Must be able to lift 75 lbs.
• Preferred CompTIA A+ or Network+ certifications.
• Experience in AD, DHCP, DNS, Azure, Office365, Windows, basic server troubleshooting and basic networking.

Qualifications

Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.