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Surveillance Tech - Mid Shift

Rural King

This job is closed: the employer no longer lists it.

Skills

Required

  • surveillance
  • Microsoft Office Suite
  • producing error-free work

Preferred

  • reviewing video
  • Rural King
  • Loss Prevention Initiatives

About Rural King

  • About us Rural King is America’s Farm and Home Store, providing essentials to the communities we serve.
  • With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 150 locations across 17 states and is constantly expanding .
  • Our annual sales exceed $2.5 Billion , and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store.
  • One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee .
  • It's just one way we show our appreciation for their support.
  • At Rural King, we value our associates and strive to create a positive, rewarding workplace.
  • We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately.
  • Join us, and you'll find not just a job but a chance to grow professionally , contribute meaningfully, and make a difference in the lives of those we serve.
  • Make a meaningful impact and drive positive change in the lives of our customers and the communities we serve.

Responsibilities

  • Monitor camera systems for occurrences of theft, productivity issues, and security policy violations.
  • Assist Rural King associates with the use of the camera systems and reviewing video.
  • Use specialized reports to review financial transactions to identify discrepancies in a retail environment.
  • Maintain the alarm listing for all Rural King locations and assist associates in accessing their alarm.
  • Ensure communication with store personnel and increase awareness around Rural King Loss Prevention Initiatives.
  • Conduct package checks of associates leaving the Store Support Center.
  • Maintain accurate records and reports on daily security incidents.
  • Support stores and customers with questions about store policies.
  • Review video footage of significant events and provide details to management, human resources, and/or law enforcement.
  • Maintain a level of confidentiality when dealing with and sensitive information pertaining to Rural King or it’s Associates.
  • Be part of a team that celebrates achievements, promotes teamwork, and recognizes individual contributions.
  • Actively participate in learning initiatives offered such as training programs, workshops, and webinars.
  • Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
  • Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
  • Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
  • Perform other duties as assigned.

Requirements

  • Supervisory Responsibilities None Qualifications Essential Qualities for Success At least 1 years of surveillance experience or equivalent combination of experience and education.
  • Proficiency with Microsoft Office Suite or related software.
  • Comfortable navigating computer systems and software to assist customers or manage activities.
  • Excellent verbal and written interpersonal and communication skills.
  • Excellent customer service skills.
  • Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
  • Proven track record of consistently producing error-free work and meeting quality standards.
  • Experience efficiently allocating time and resources to meet competing demands and deadlines.
  • Strong communication and persuasive skills to negotiate and influence stakeholders at various levels in the organization.
  • Strong problem-solving skills to quickly identify and address issues, minimizing potential delays or disruptions.
  • Ability to navigate and access all facilities.
  • Skill to effectively communicate verbally with others, both in-person and via electronic devices.

Pay

  • The pay range for this position is $16.00 - $17.00 per hour and is bonus eligible.
  • Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs.
  • Eligible associates may also receive overtime pay in compliance with applicable laws.
  • Min USD $16.00/Hr.
  • Max USD $17.00/Hr.

Benefits

  • How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs
  • Virtual doctor visits
  • Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program 15% Associate Discount Dave Ramsey’s SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership Responsibilities What You’ll do As a Surveillance Technician you will be utilizing technology and thinking critically to provide security for Rural King’s assets.

Physical Requirements

  • Ability to maintain a seated or standing position for extended durations. Capability to lift 15 pounds periodically.
  • Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
  • To learn more about our benefits, review here https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:14539c15-191a-4b77-9c13-f6ccfce10094.