Senior Manager (US Mortgage Underwriting)

US Shift (9:00 PM – 6:00 AM IST) Role Overview We are looking for a Senior Manager – US Real Estate Operations to lead and scale a mix of underwriting, lender review, and real estate operations . This role requires strong expertise in US mortgage underwriting, condominium project reviews, and operational process management . You will be responsible for driving quality, compliance, and efficiency , while leading teams and building scalable processes that support business growth.

Responsibilities

• Responsibilities 1.
• Underwriting & Lender Review Lead end-to-end underwriting including Capacity, Capital, Collateral, and Credit for US mortgage and condominium projects.

Reviewing and approving

• New and Established project across for all GSEs including
• Fannie, Freddie, FHA and VA loan programs while ensuring accurate decisioning and clear justification for ineligible or declined cases
• Oversee detailed analysis of complex documentation such as financials, insurance, CC&Rs, litigation, reserve studies, and legal records , ensuring compliance with underwriting standards 2.
• Compliance, Risk & Quality Management Ensure adherence to agency and investor guidelines (Fannie Mae, Freddie Mac, FHA, VA, Jumbo) while maintaining high standards of accuracy, quality, and audit readiness
• Establish and drive quality control frameworks , monitor underwriting pipelines (SLA, productivity, turnaround time), and stay updated with regulatory changes and industry best practices 3.
• Operations & Process Excellence Design, implement, and optimize operational workflows to improve efficiency, scalability, and turnaround time , leveraging data to track performance and drive improvements
• Identify process gaps, implement scalable solutions, and align operational strategies with overall business goals 4.
• US Real Estate & HOA Operations Oversee processes related to property taxes, liens, permits, code violations, utilities , and HOA data operations, including collection, validation, and database management
• Guide teams in navigating US government portals and administrative systems , ensuring data accuracy, compliance, and structured quality checks 5.
• & Stakeholder Management Lead, mentor, and develop teams to drive performance, accountability, and career growth , while managing staffing plans, workflow allocation, and scheduling adherence
• Collaborate with clients and cross-functional teams (Sales, Product, Engineering) to resolve escalations, ensure alignment on project outcomes, and support scalable program growth

Requirements

• Required Qualifications Bachelor's degree in business administration, Finance, Real Estate, or related field 8–10+ years of experience in US Mortgage Underwriting, Lender Review, or Real Estate Operations Strong expertise in condominium project reviews and investor guidelines
• Proven experience in team leadership, operations management, and process improvement
• Solid understanding of US real estate processes (taxes, liens, permits, utilities)
• Strong analytical, communication, and stakeholder management skills
• Proficiency in data analysis tools and workflow systems

Preferred

• Qualifications Advanced degree or certifications in Management, Operations, or Quality Experience with workflow automation tools and operational dashboards