Client Services Director

The purpose of this role is to provide strategic recommendations and manage all resources to ensure the Client’s marketing needs are met.

Responsibilities

They are viewed as a trusted advisor to client, understands and articulates client business insights and leverages to contribute ways to move business forward, lead and monitor the day-to-day activities; proactively identify new business building insights and opportunities, manage, motivate and develop their team; work with other departments to develop and execute strategies that will build the Client’s business.
Key responsibilities: Manages the Business – delivers the service proposition to clients and full end to end management of the business on individual clients
Relationship Management – owns the client relationships as per the defined relationship strategy for the client
Identifies Client Development Opportunities – flags specific client cross sell and upsell opportunities
Commercial and service ownership of client relationship – drives seamless delivery and profitability of account

Management – manages and motivates team around the clients objectives and culture

Bangalore Brand: Dentsu Creative Time Type: Full time

Permanent