General Manager

We're seeking a dynamic, results-oriented General Manager to lead one of the most respected and well-established home services brands in the greater Kansas City market. This is an opportunity to take ownership of a business with a strong reputation, talented team, and significant growth potential while leveraging the resources, support, and best practices of Apex Service Partners. The General Manager will oversee all aspects of day-to-day operations, drive financial performance, develop leaders, and foster a culture centered on employee engagement and customer excellence. With full P&L responsibility, this role will lead strategic, financial, and operational initiatives designed to accelerate growth, enhance performance, and maintain the brand's position as a market leader. This is an ideal opportunity for a proven operator who enjoys building teams, driving results, and creating lasting impact within both the business and the community it serves.

About All Hours

Why Apex Service Partners?

• Apex Service Partners has built the premier home services platform in North America through a network of exceptional local brands providing HVAC, Plumbing, and Electrical services.
• Our General Managers are entrepreneurs at heart.
• They are empowered to think strategically, move quickly, develop people, and create meaningful results for their teams, customers, and communities.

Responsibilities

• Lead the overall performance of the business with accountability for revenue growth, profitability, operational excellence, and customer satisfaction.
• Develop and execute strategic plans to improve key performance metrics, employee retention, memberships, and customer experience.
• Deliver a "gold standard" of service through effective training, accountability, coaching, and data-driven decision making.
• Build, develop, and inspire a high-performing leadership team while creating clear succession plans across the organization.
• Foster a culture focused on purpose, accountability, collaboration, and continuous improvement.
• Maintain full ownership of the business's financial performance, including budgeting, forecasting, and P&L management.
• Partner with Apex leadership to identify and execute growth initiatives, including market expansion opportunities.
• Serve as a visible, hands-on leader committed to supporting employees, customers, and the local community.
• Drive employee engagement, retention, and career development efforts that create long-term opportunities for team members.

Requirements

• 8+ years of leadership experience with responsibility for managing teams and delivering business results.
• Experience leading multi-functional teams in home services, construction, skilled trades, field services, retail, distribution, or similar operational environments.
• Strong financial, operational, and strategic business acumen.
• Proven ability to lead through influence, inspire followership, and develop future leaders.
• Excellent communication, team-building, and organizational skills.
• Ability to analyze data, identify opportunities, solve complex problems, and execute effectively.
• MBA preferred or equivalent combination of education and experience.
• Deep respect for the skilled trades and the people who make these businesses successful.

Preferred

• Direct P&L ownership and accountability strongly preferred.

Pay

• Posted Max Pay Rate USD $200,000.00/Yr.
• Posted Min Pay Rate USD $130,000.00/Yr.

Benefits

• Embrace a Growth Mindset Stay Scrappy, Have Fun Improve Through Collaboration Be Fact-Based & Metric-Driven What We Offer: Competitive six-figure base salary Performance-based bonus opportunity with substantial upside
• Comprehensive medical, dental, vision, and life insurance 401(k) with company match
• Relocation assistance, if applicable Long-term career growth opportunities within a rapidly expanding organization