Human Resources Manager

The Human Resources Manager is responsible for administering and managing the Human Resources operation, as well as meeting established financial expectations and quality standards.

Responsibilities

• This includes keeper of the culture, associate relations, recruiting, training & development, and administration
• Maintain complete knowledge of and comply with all resort policies/procedures/standards

Resolve internal guests (associates) grievances ensuring satisfaction

• Ensure high standards of personal appearance and grooming of staff
• Design and update training materials, manuals, job aids, and SOPs to ensure consistency and clarity across departments.
• Support compliance training, including harassment and human trafficking prevention, safety, food safety, and regulatory requirements.
• Experience developing HR policies and employee engagement programs Provide guidance to managers in coaching, counseling and disciplinary actions Expert knowledge of government regulations pertaining to HR – Wage & Hour, record keeping, etc.
• Oversees annual compliance internal audits, associate engagement surveys and national certifications

Develop and maintain all communication to associates

• Oversee and work with HR Coordinator in administration of UKG data entry
• Performance Management and ensure performance evaluations are conducted in a timely manner for all associates
• Assist with recruiting and onboarding of new hires
• Assist with new hire employee orientation

Assists with coordinating associate engagement events

• In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by supervisor based on requirements/needs of the resort: Participate in strategic planning including staffing, training and financial objectives
• Attend monthly departmental meetings and daily line ups to enhance quality training
• Assist with recruitment and interviewing, if necessary
• Assist in all other HR generalist duties as assigned

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
• PHR, SPHR, SHRM-CP, or SHRM-SCP preferred.
• Minimum of 2-5 years in a Human Resources role.
• Strong knowledge of employment practices and applicable labor laws.
• Must be able to handle multiple tasks in a fast-paced environment Experience and/or knowledge of hotel business preferred but not required.
• Computer literate in Microsoft Word, Excel, Windows and with the ability to learn HRIS systems Fluency in English.
• Ability to understand quality management practices and teaches others.
• Oriented Work with little to no supervision
• Strong decision making and good judgment skills
• Proper telephone etiquette
• Knowledge of all Microsoft Office programs, required HotSOS, Revinate, UKG (HRIS), iCIMS (ATS), Birchstreet, Benefit Hub, and Leapsome knowledge, preferred

Preferred

• Other languages are a plus.

Pay

$73,000 - $76,000/Yr. + Bonus!

Benefits

• We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, disability benefits, and an employee assistance program.
• We have paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!