Sales Executive

The Sales Executive (On-Site) role is responsible for handling small groups and day meetings.

Responsibilities

• The primary objective is to maximize revenue generation and market penetration from within the sales office.
• Responsibilities include responding to incoming inquiries and developing targeted lists for resolicitation.
• This position serves as a Terranea Resort product expert to potential client’s in the meetings industry.
• Respond to all correspondence from assigned areas and trace dates for reworking and follow up.
• Set-up site inspections and FAM trips with appropriate on site communication, planning and follow through.
• Dedicate a majority of time to direct telephone sales, email prospecting, internet prospecting and direct cold calls within assigned market.
• Apply proactive and strategic sales approach to business solicitation including but not limited to; phone solicitation, customer appointments, sales missions/blitzes, tradeshow participation, on-line research and customer engagement, as well as resort and portfolio wide customer event participation.
• Perform general office duties and assist other personnel, as required.
• Maintain a constant contact with meeting planners; maintain membership and contacts in hotel industry associations.
• Maintain a positive working relationship with departments interacting with convention groups.
• Stay abreast of industry trends and make recommendations of changes which would affect operations.
• Set-up and conduct site inspections for entire property as needed.
• Familiar with legality of contractual agreements and actively participate in ongoing training opportunities.
• Must be able to effectively deal with internal & external guests, some of whom will require levels of patience, tact and diplomacy to defuse anger, collect factual information and resolve conflict.
• Able to analyze resource reports through Delphi, Market Vision, Hoovers, Dow Jones, Knowland Group etc.
• Sound understanding of yield management principals Hearing and visual ability to observe and detect signs of emergency situations.
• Must be able to communicate verbally and in writing in English and prepare dynamic proposals.
• Ability to access and accurately input information using a moderately complex computer system.
• Provide hands on support during peak business times.
• Must be able to lift, push, and pull a minimum of 25 lbs.
• Identifies positive public relation opportunities emerging business markets
• Motivates and actively contributes to a work environment in which associates are productive
• Establish, measure, monitor, and evaluate processes and polices
• Understands how to develop targeted account lists through the use of reader board services for solicitation of a defined market and customer profile.

Requirements

• Must be able to stand/walk/sit 6-8 hours per day.
• Attends department and other property meetings Qualifications A minimum of 1 year experience working in a Group Sales Department or Catering Sales department or closely related direct sales position is required.
• Knowledge in computer systems related to account and yield management and technical proficiency in Microsoft applications is required.
• Customer service experience in a high-volume environment is necessary for success in this role, with the ability to problem solve, identify and find solutions.
• Excellent communication skills – both verbal and written required• Excellent organization and time management skills• Good interpersonal skills required• Excellent listening skills required• CRM experience (Customer Relationship Management) Abilities: • The ability to work well in a team• Ability to learn quickly• Must be adaptable and flexible• Ability to multi-task• Remain calm and professional under stress• Ability to maintain a positive attitude• The ability to handle conflict and confrontation• Ability to work with little or no supervision• Be able to make decisions, possess good judgment

Preferred

• Prior experience assisting to sell a world class resort and/or Forbes 4/5 star property(s) is preferred, and experience in a property with a dominant group business mix is highly desirable.
• A strong financial competency is highly desired.
• High school graduate or GED• College degree preferred• Industry certifications a plus

Benefits

• $70,304 - $75,000/ Yr. + Sales Incentive We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program.
• We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match! #LI-Onsite