jobapplier

Stage/AV Manager for Swan Hellenic Cruises

V.Group

Skills

Required

  • AV
  • troubleshooting
  • Tesira
  • Dante
  • system maintenance
  • IPTV
  • VLAN
  • AV systems
  • seamless
  • Manage background music
  • DK5
  • rack

Responsibilities

  • The AV/Stage manger is tasked with ensuring the seamless operation of all AV systems onboard, including audio, video, lighting, and IPTV services.
  • Support/ensure flawless operation all kind of presentations, lectures onboard the vessel.
  • Manage background music, arrange karaoke evenings and DJ events if needed.
  • This role requires a proactive approach to system maintenance, troubleshooting, and coordination with the IT team.
  • Manage AV equipment within Server Rooms (DK5 and DK7) with responsibility for the IPTV rack, Tesira servers, Dante sound systems, and Luxul AV switches.
  • Maintain and configure VLAN 40 (Bazeport) and VLAN 41 (AV-over-IP), ensuring effective data flow and connectivity.
  • Utilize the Bazeport admin portal for content management, scheduling, and STB configuration on public and in-suite TVs.
  • Respond to system malfunctions, coordinating with IT for troubleshooting network-related issues impacting AV performance.

Audio & Video Distribution

  • Oversee Tesira and Dante audio systems across public areas, including Observation Lounge, Club Lounge, and Restaurant, ensuring high-quality sound distribution.
  • Operate Soundcraft audio mixers for live events and performances, managing audio from stage inputs through Tesira and Dante networks.
  • Manage video distribution using Aurora VLX encoders and decoders to route video signals from the Broadcast Center to LED walls, PopUp TVs, and other public displays.

Touch Panels & Lighting

  • Configure and operate touch panel interfaces across public spaces to control audio, video, and lighting settings.
  • Control DMX lighting in lounges and pool areas using LightShark LS1 board and Bstation2 PoE DMX controllers for stage and ambient lighting.

Documentation & Compliance

  • Maintain up-to-date AV documentation, including network maps, VLAN configurations, and IP assignments for all AV devices.
  • Submit monthly Work Registration Forms accurately and on time.
  • Attend and contribute to Hotel management meetings as required.
  • Support continuous improvement by recommending AV system optimizations and sharing knowledge with the Hotel Director.
  • Assist in Expedition/Destination activities as directed by the Hotel Director.
  • Participate in guest interaction activities, such as attending and socializing at guest functions, as per company policy.
  • Ensure the responsible use and maintenance of all company property related to AV systems.