Supervisor Cycle Technician

About Frasers Group

Since 1921, Evans Cycles has been at the heart of the UK cycling community. From our first London shop to a nationwide presence and thriving online store, our passion for bikes has never changed. Knowledge, passion, and value are in our DNA – and today we continue to support riders of all levels, from first-timers to experienced cyclists.

Responsibilities

• Carrying out a wide range of bicycle repairs including brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension servicing.
• Assembling new bicycles to manufacturer guidelines and ensuring they’re safe and ready for sale.
• Conducting service consultations with customers, diagnosing issues, and providing clear repair recommendations and estimates.
• Supporting customers in selecting the right parts, upgrades, and accessories for their bikes.
• Performing safety inspections to highlight and resolve potential issues.
• Maintaining high standards of quality control so every repair meets our safety and service expectations.
• Organising the workshop, managing spare parts, tools, and stock efficiently.
• Delivering excellent customer service – explaining repairs, offering advice, and ensuring every rider leaves confident in their bike.
• About You Skilled in bicycle mechanics, with experience repairing a wide range of bike types and components. Previous workshop experience as a mechanic/technician is highly desirable. Strong knowledge of bicycle brands, models, and components. Detail-focused with a commitment to quality and safety. Confident communicator with great customer service skills. Able to work independently and collaboratively within a team. Physically able to work on your feet and lift bikes when needed. Flexible to work evenings and weekends in line with store hours.
• As a Cycle Technician at Evans Cycles, you’ll be at the centre of our workshop – delivering high-quality repairs, servicing, and safety checks to keep our customers riding with confidence.
• You’ll bring technical expertise, a commitment to quality, and a passion for cycling into every repair, while providing clear and friendly advice to customers.
• Why Join Us?

Benefits

• We don’t just sell bikes – we live and breathe cycling.
• As part of Evans Cycles and the wider Frasers Group, you’ll have access to a fantastic range of benefits, rewards, and opportunities to grow your career.
• Commission-led bonuses across a wide range of products.
• Monthly Group Rewards & Recognition.
• Access to development courses and national qualifications.
• 40% in-store uniform discount.
• Group-wide 20% discount across all Frasers Group brands.
• Discounted gym membership.
• Ride-To-Work Scheme (eligibility applies).