Retail Supervisor (R&A)

Plays a critical role in the store and/or venue assisting the Management Team with creating the ultimate game day and shopping experience for our fans by leading the front-line selling effort. The Retail Supervisor will drive results through effective communication and team building.

This position could be full or part-time depending on the specific needs of the property and will work a rotating, schedule including days, nights, and rotating weekends.

About Fanatics Commerce

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles:

We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

At Fanatics, we value transparency and honesty. If you don’t meet every single requirement, that’s okay – we still want to hear from you! We believe in the power of diverse experiences and talents. If you’re excited about the role and confident that you can contribute, don’t hesitate to apply. We’re genuinely interested in how your unique skills and perspective can help us build something amazing together.

Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape our culture that celebrates both individual and team successes.

At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mi

Responsibilities

Responsible for the

• running of the store.
• To achieve or exceed store financial targets, delivering on retail sales and profit.
• Leading customer engagement by serving and training store team to ensure delivering world-class service.
• Any other reasonable duties and responsibilities which your manager or assistant manager asks you to perform
• Drive sales results by executing the sales/operations plans
• Support back of house operations;
• maintain

stockroom organization

• business metrics in decision making, including but not limited to; revenue targets, per cap and UPT
• Communicate expectations for assignments and projects to employees under your supervision
• Provide training and
• assistance

Requirements

• Provide feedback to associates based on observed job performance, fan comments and knowledge of the work environment
• The job duties list is not exclusive nor exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope/level of the role.
• Proven experience of supervisor level or senior retail assistant or above within a high-street retailer.
• High Fashion background with merchandising experience
• Experience of delivering customer focused KPI’s
• Understanding of profit & loss
• A team player
• Highly committed
• Enthusiastic with positive attitude
• Organized

Benefits

• Hunger for development
• At Fanatics, we’re dedicated to supporting you in all aspects of work and life; as such we offer a range of competitive benefits tailored to each country in which we operate. Specific details regarding the benefits package applicable to your location will be shared and discussed during the interview process.

Deliver to time scales

Where you’ll work

This role will be primarily based at our R&A Golf Store at 8 The Links, St Andrews, Fife KY16 9JB, where you will work as part of a collaborative on-site team. From time to time, travel to other locations will be required, both within the UK and internationally, to support business needs and stakeholder engagement.