Customer Support Specialist - Bilingual (French)

Customer Support Specialist - Bilingual (English / French) Pay from $35 to $40 per hour with significant growth and earning potential!

As a Uline Bilingual (French) Customer Support Specialist, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success.

About Uline

• Toronto Branch 3333 James Snow Parkway, Milton, ON L9T 8L1 Fast, friendly and customer focused.
• Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.
• Uline is a drug-free workplace .
• Uline is an Equal Opportunity Employer #LI-AS1 #LI-TOR001 (#IN-TORCS2) #ZR-TORCS Our employees make the difference and we are committed to offering exceptional benefits and perks!
• Explore Uline.jobs to learn more!

Responsibilities

Why Customer Service at Uline?

• Handle real customer interactions with confidence through hands-on training and ongoing support.
• Develop valuable problem-solving and communication skills while advancing with a stable, growing company.
• Deliver legendary service by identifying effective solutions that support our customers’ business needs.
• Responsibilities Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert!
• We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Requirements

• Minimum Requirements High school diploma or equivalent.
• Excellent problem-solving, listening and communication skills.
• Bilingual (English / French) - fluent in both verbal and written forms.

Preferred

• Bachelor's degree preferred.
• Prior customer service experience is a plus , but if you are eager to learn, we will train you!

Benefits

• Company-paid extended health coverage and RRSP with 6% employer match that starts day one !
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.
• Employee Perks On-site café, outdoor patio and first-class fitness center.
• Monthly employee-appreciation events.
• Opportunities for community involvement.
• Best-in-class, clean, modern facilities.

Full-Time Hours

Monday - Friday, 9:30 AM to 6 PM.

All positions are on-site.