Delivery Manager - Operations

Delivery Manager to join our passionate team. The main purpose is to drive predictable, end-to-end Brand delivery through clear processes, transparent execution, realistic planning, and consistent ways of working across teams.

About Mayflower

• Mayflower is an international technology company behind products used by millions of people worldwide.
• For more than 10 years, we've been growing profitable global businesses, bringing together talented professionals across technology, product, marketing, and operations.

Responsibilities

• You will own Brand delivery, partner closely with Product Delivery on shared initiatives, and connect Brand’s work with wider operations functions, including legal and finance.
• Your goal is to ensure reliable execution in managing and delivering projects.
• Delivery Management & Cross-Functional Coordination Own and drive the end-to-end delivery of Brand initiatives, managing plans, timelines, dependencies, and blockers to ensure work progresses predictably.
• Coordinate delivery across teams and functions, partnering closely with Product Delivery on shared initiatives and integrating Brand’s work into wider Operations processes, including Legal and Finance.
• Maintain visibility of delivery progress, risks, dependencies, and timelines across teams, ensuring plans and status updates remain accurate.
• Proactively identify and resolve cross-team dependencies, external blockers, and delivery risks to keep initiatives on track.
• Capacity Planning & Operational Excellence Design and implement a capacity planning framework tailored to Brand’s operating model, balancing strategic initiatives, business-as-usual activities, and support for other teams.
• Establish a consistent approach to estimating, decomposing, and prioritizing work, ensuring delivery plans and commitments are realistic and aligned with available capacity.
• Own and continuously improve Brand delivery processes, tools, and workflows to ensure they are clear, practical, scalable, and consistently applied.
• Define and maintain delivery metrics, ensure data quality, and use insights to identify bottlenecks, improve workflows, and strengthen delivery predictability.
• Delivery Standards & Team Enablement Establish clear delivery standards and drive their consistent application across Brand through Team Leads.
• Support Team Leads as they progressively take greater ownership of delivery within their teams, providing guidance and reinforcing effective planning, execution, and reporting practices.
• Drive continuous improvement in delivery practices across Brand, ensuring teams have the processes, tools, and support needed to deliver effectively and reliably.
• You’ll thrive here if you have 5+ years of experience in Delivery Management, Project Management or Program Management, in tech and/or cross-functional environments.
• Experience building a capacity planning approach where none existed, for a team with a mixed workload.
• Proven experience coordinating work across multiple teams, stakeholders and functions.
• Strong skills in planning, dependency management, risk management and delivery predictability.
• Enough understanding of software delivery, the development lifecycle and delivery metrics to partner credibly with Product.

Requirements

• Experience running delivery hands-on as a producer, not only through other people.
• Ability to drive process improvements and encourage transparency within teams.
• Strong facilitation, communication and stakeholder management skills.
• Analytical and systems-thinking mindset, with the ability to operate in ambiguity and proactively identify gaps.
• Readiness to deeply understand the business, product and technical context.
• Experience with Jira, Confluence, Miro or similar tools.
• Upper-intermediate or higher level of English.
• Russian is a plus.
• Conditions We know that great talent deserves great conditions, so here's what you can expect when joining us: EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
• EU passport.
• Opportunity to obtain an EU passport after 4 years of residence

Preferred

• Experience of brand, marketing or creative delivery is a strong advantage.

Benefits

• flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
• Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
• Private medical insurance for you and your family Corporate mobile plan (unlimited in Cyprus with roaming included) Mindfulness & well-being support, including psychological assistance with 50% coverage.
• 50% coverage of school and kindergarten fees for your children.
• Fully covered sports benefits, and also access to in-house electric scooters and bike rentals
• a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
• language courses, conferences, training programs, and coaching.
• receive and share kudos for great work.
• A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
• Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
• international teams, corporate events, team buildings, and hackathons — because great work happens in great communities.