System Administrator (Spain Only)

We're looking for an experienced IT Engineer to join our internal IT team on a temporary basis for approximately 6 months.. You'll step into an established, well-documented role and keep day-to-day IT operations running smoothly: employee support, hardware deployment and troubleshooting, system and user administration, and coordination with our external helpdesk MSP.

This is an independent, hands-on role with tasks across the IT spectrum for our employees in Europe. You'll work closely with our US-based global IT team during afternoon and evening hours. This role is ideal for someone who can hit the ground running in a modern SaaS environment, communicates well, and knows when to solve something themselves versus when to route it to the right team.

Responsibilities

• RESPONSABILITIES Provide day-to-day IT support to employees, resolving helpdesk tickets across hardware, software, and access issues.
• Manage hardware deployment, troubleshooting, and lifecycle for company-issued devices, including MDM administration.
• Support employee onboarding and offboarding, including accounts, access, and equipment.
• Triage incoming support cases and route them to our external helpdesk MSP when appropriate, tracking escalations through to resolution.
• Perform system and user administration across our core SaaS stack: Google Workspace, Office 365, Slack, Zoom, Teams, Notion, and related tools.
• Administer IAM workflows, including account provisioning/deprovisioning, access requests, and access reviews.
• Support AI tool administration and help enable AI adoption across the company.
• Collaborate with the internal IT team to keep ongoing projects and initiatives moving forward during the coverage period.
• REQUERIMENTS 3+ years of experience in IT operations, helpdesk, or systems administration roles at technology companies.
• Hands-on experience with endpoint management / MDM tools and hardware deployment.

Requirements

• Strong administrative knowledge of modern SaaS workplace tools: Google Workspace, Office 365, Slack, Zoom, Teams, Notion, or equivalent.
• Experience with IAM administration, including provisioning, deprovisioning, and access reviews.
• Working knowledge of common operating systems (Windows, macOS, Linux).
• Able to ramp up quickly and work independently with minimal supervision.
• Fluent in English, ideally with experience working with US-based teams.

Preferred

• Experience coordinating with external vendors or MSPs is a plus.
• Familiarity with AI tools and workflows is a plus.

Pay

• We encourage anyone who believes they meet most of the requirements and is interested in growing and contributing in this role to apply.
• R Final salary and benefits will depend on a variety of factors, including location, experience, training, qualifications, and market conditions.

Benefits

• BENEFITS 6-month fixed-term employment contract Competitive annual salary.
• Private health insurance and a flexible benefits plan, allowing you to tailor part of your compensation package to your personal needs.
• Flexible working hours.
• At Technosylva, we value diverse experiences and skills, and we understand that every career path is unique.

ROLE OVERVIEW

• This role is in-person and based out of our office in Leon, Spain.
• Based in León. On site.

EQUAL OPPORTUNITY

STATEMENT Technosylva is an Equal Opportunity Employer. We are committed to fostering an inclusive environment where diverse perspectives lead to better solutions.