SAP Technology Engineer

At Swarovski, you don’t just join a brand - you help reinvent one of the most iconic names in fashion and design.

You’ll collaborate across borders, deliver high-quality services, and help shape a people-centered organization. We’re looking for a SAP Technology Engineer , serving as the architectural consultant and technical authority for the SAP Basis platform, including SAP S/4HANA, SAP BTP, and cloud technologies. In this role, you will shape platform architecture and standards, guide the strategic direction of the SAP landscape, oversee managed service partners responsible for day-to-day operations, and evaluate new technologies to drive continuous improvement.

About Swarovski

• Here, bold ideas matter, creativity drives change, collaboration is valued, and your work shapes how the world experiences brilliance.
• If you’re ready to push boundaries, grow your skills, and leave your mark where innovation meets timeless elegance, we’re ready for you.
• Our Global Business Services offices based in Poland, Costa Rica and Malaysia, are vibrant workplaces where your expertise makes a global impact.
• Swarovski Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality.
• Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.
• Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation.
• We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.
• Swarovski is an equal opportunity employer.
• We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong. #LI-Hybrid

Responsibilities

• Hands-on operational activities are primarily delegated to external partners.
• About the job Your responsibilities include, but are not limited to: Architecture & Technical Consulting: Define SAP Basis / platform architecture, standards, and roadmaps (S/4HANA, HANA, SAP BTP, cloud) and act as technical design authority for platform decisions.
• Advise projects and stakeholders; challenge the as-is and drive standardization, automation, and cost efficiency.
• Steer managed service partners (SAP ECS, 3rd party MSP) that run day-to-day Basis operations; define, monitor, and enforce SLAs.
• Own governance, escalations, and accountability for delivery quality, and coordinate handovers, changes, and major incidents.
• Continuously scan, evaluate, and pilot new SAP, BTP, and cloud technologies, including AI-assisted operations and automation.
• Run PoCs and make adoption recommendations aligned with architecture and cost.
• Provide 2nd/3rd-level guidance; routine hands-on Basis execution is delegated to managed service partners.

Requirements

• About you We are looking for a unique and amazing talent, who brings along the following: University degree in Information Technology or equivalent professional experience 3+ years plus experience in SAP Basis architecture / platform consulting and partner management
• Deep technical knowledge of SAP S/4HANA, SAP HANA, SAP BTP, and cloud platforms
• Demonstrated experience managing external service providers and ensuring SLA adherence and operational excellence
• Strong analytical and problem-solving capabilities with a passion for automation, innovation, and emerging technologies
• Excellent stakeholder management and communication skills, with the ability to influence technical and business decisions across multiple teams

Benefits

What we offer

• You can expect a range of benefits, including: Learning and career development programs to help you grow A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
• Hybrid and flexible work options to support your work-life balance
• Paid volunteering leave to support causes that matter to you Exclusive employee discounts on Swarovski products