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Workshop Manager (Binh Duong)

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The Workshop Manager is responsible for the overall management and operation of the GEA service workshop (approximately 500 m²), ensuring the efficient repair, refurbishment, testing, and maintenance of customer equipment and spare parts, including valves, pumps, homogenizer components, and other GEA equipment. The role ensures safe operations, high-quality workmanship, cost control, inventory management, and timely delivery of services while leading a small team of technicians and workshop staff.

Responsibilities

  • / Tasks Workshop Operations Management Manage the daily operation of the workshop and ensure efficient utilization of manpower, tools, equipment, and facility resources.
  • Plan, schedule, and monitor repair and refurbishment activities to meet customer requirements and delivery commitments.
  • Coordinate the receipt, inspection, repair, testing, and dispatch of equipment.
  • Ensure all repairs and overhauls are performed according to GEA standards, technical specifications, and quality requirements.
  • Develop and continuously improve workshop processes, productivity, and operational efficiency.
  • Oversight Provide technical guidance and support to workshop technicians during troubleshooting and repair activities.
  • Review repair reports, service documentation, and testing results before equipment release.
  • Ensure proper diagnosis and root-cause analysis of equipment failures.
  • Support field service teams with workshop-based repair solutions when required.
  • Quality Management Establish and maintain workshop quality control procedures.
  • Ensure repaired equipment undergoes proper inspection and performance testing before delivery.
  • Investigate quality issues and implement corrective actions.
  • Maintain workshop records and documentation for traceability and continuous improvement.
  • Health, Safety & Environment (HSE) Ensure full compliance with GEA's HSE policies and local regulations.
  • Promote a strong safety culture and conduct regular safety inspections and toolbox talks.
  • Ensure technicians use appropriate PPE and safe working practices.
  • Maintain a clean, organized, and efficient workshop environment.
  • Inventory & Asset Management Manage workshop tools, machinery, and testing equipment.
  • Monitor spare parts inventory and coordinate procurement activities.
  • Ensure proper storage, handling, and control of customer equipment and workshop materials.
  • Maintain accurate inventory and asset records.
  • Customer & Commercial Support Support quotation preparation for repair and refurbishment jobs.
  • Provide technical input regarding repair scope, labor requirements, and spare parts needs.
  • Communicate repair status and technical recommendations to internal and external stakeholders.
  • Support customer visits, audits and workshop inspections when required.

Requirements

  • / Qualifications Qualifications & Experience Education Bachelor's Degree or Diploma in Mechanical Engineering, Industrial Engineering, Mechatronics, or a related technical field.
  • Minimum 2-5 years of experience in industrial equipment maintenance, repair, manufacturing, or service operations.
  • Minimum 2-3 years of experience in managing workshop operations and repairs activities.
  • At GEA, we design work to promote sustainable performance, balancing business outcomes with employee wellbeing through clear expectations, collaboration, development opportunities and healthy ways of working.

Preferred

  • Experience with high speed rotating equipment is highly preferred.

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