E&C - GIS Technical Coordinator

Summary This role include repairs (both returns and field), technical support or a field service or other service request.

Responsibilities

• Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline.
• Functions with some autonomy but guided by established policies or review of end results.
• The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).
• Key Responsibilities Technical Coordination & Documentation Organize, communicate, and document technical work effectively.
• Draft and manage key documents, including Method Statements, non-conformance reports (NCRs), root cause analysis (RCA) reports, project schedules, and resource plans.
• Training & Mentorship Develop the technical skills of over 60 supervisors across the MEA region to support Maintenance and E&C projects.
• Serve as a technical resource and mentor for less experienced team members.
• Strategy & Problem Solving Utilize deep technical knowledge and critical thinking to propose solutions that go beyond standard procedures.
• Analyze data from various internal and external sources to make sound, independent decisions.
• Lead small, low-risk projects and drive team consensus on technical topics.
• Management Provide indirect people management, including staffing support and performance development.
• Communicate performance expectations clearly and handle sensitive personnel issues as required.
• Work autonomously while coordinating closely with the Field Service, Project, Tooling, and Planning managers to meet customer expectations.
• Apply best practices and ensure seamless integration across different functional areas.

Requirements

• Qualifications Bachelor of Science (BS) in Engineering Technology or a diploma with relevant work experience
• Minimum 6 years of experience as a Technical Manager, Field Service Engineering, and/or Engineering on Gas Insulated Substations (GIS) Experience in customer relationship management, project implementation, and technical analysis
• Proficient in Microsoft Office Suite Fluency in English This role requires around 10% travel across MEA region

Preferred

• Characteristics Arabic and French are an advantage
• Strong oral and written communication skills
• Demonstrated ability to analyze and resolve problems
• Excellent stakeholder management and interpersonal skills
• Excellent organizational and problem-solving skills
• Excellent interpersonal and communication skills
• Established project management skills

Additional Information Relocation Assistance Provided

No