KeyHolder, Eastside Golf - Location

Eastside Golf is an equal opportunity employer #LI-HR1

About Centric Brands

• Us Eastside Golf was founded June 1st, 2019 by Olajuwon Ajanaku.
• Eastside Golf is a lifestyle golf brand developed to raise awareness about golf among youth and non golfers.
• We want to inspire the culture, promote diversity and continue to be authentic.

Responsibilities

• The Keyholder is responsible to support overall sales in the store, staff, merchandise and customer service, while promoting a sales culture to build productivity and passion for the brand.
• This position will ensure that all internal and external customers receive exemplary service and receive a positive store/brand experience.
• Meet sales goals-Continuously motivate sales staff to meet assigned sales and productivity goals
• Support the development of associates' sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales
• Demonstrate an in-depth knowledge of the merchandise; ensure selling is fluent in all aspects of product knowledge with an ability to grow within the company
• Demonstrate sales leadership for staff by playing an active role on the selling floor-collaborate with the management to identify marketing opportunities to support sales
• Work with the Store Manager to develop events/incentives that will continue to grow customer base, with particular emphasis on building local market CUSTOMER SERVICE: Ensure all associates provide the highest level of customer service to achieve

World Class Service standards

• Ensure staff maintains constant client communication through referring to client books and client database
• Resolve all client problems and complaints quickly and effectively
• Assist sales associates with various customer service issues i.e. dissatisfied customers, returns, defective merchandise.
• Empower associates to make decisions in the customer's best interest that also support the Company's philosophy
• Our Best Fit Candidate Would Have Is dedicated to meeting the expectations and requirements of internal and external customers
• Gets first-hand customer information and uses it for improvements in products and services
• Acts with customers in mind; establishes and maintains effective relationships with customers

Requirements

• Be knowledgeable and enthusiastic about fashion
• Excellent communication skills
• Availability to work weekends and Holidays and report to work on a timely fashion

Benefits

• Ability to support management with supervision of scheduled staff in the store
• Hold Store Key *This commission eligible position will receive a generous employee discount at Eastside Golf.