In-Store Customer Engagement Representative

In-Store Customer Engagement Representatives/Lead Generators to work inside major home improvement retail locations. This is a sales role focused on customer engagement, lead generation, and appointment setting by introducing customers to our home comfort solutions, energy-saving upgrades, and indoor air quality services . You'll connect with homeowners while they shop, learn about their home-comfort needs, and introduce them to ARS heating, cooling, plumbing, energy-efficiency, and indoor air-quality solutions.

About ARS

American Residential Services (ARS) is the nation’s largest provider of residential HVAC, plumbing, and electrical services , with more than 7,000 professionals and over 45 years of experience helping homeowners improve comfort, efficiency, and reliability in their homes.

Responsibilities

• As an In-Store Customer Engagement Representative/Lead Generator , you will engage with homeowners while they shop and introduce them to ARS heating, cooling, and home comfort solutions.
• This is a high-energy sales role focused on customer engagement, lead generation, and appointment setting .
• Start friendly, face-to-face conversations with shoppers about home comfort, energy efficiency, and indoor air quality
• Act as a Brand Ambassador by educating customers on ARS heating and cooling services and home improvement solutions

Generate leads and schedule free in-home consultations

• Enter customer information and book appointments for ARS specialists
• Represent ARS with a professional and positive in-store presence
• Support in-store promotions alongside retail management and ARS team members

Requirements

• Career path into HVAC Sales Advisor roles

Work inside an established home-improvement retail environment

• What We’re Looking For Outgoing personality and willingness to speak with shoppers
• Retail, kiosk, Door-to-Door, or sales experience preferred (not required)
• Ability to stand and walk during shifts
• Weekend and some holiday availability
• Reliable transportation Clean, professional appearance representing the ARS brand
• Ability to attend weekly in-office meetings

Pay

• $17 per hour + commission Earning potential: $20 – $30/hour on average with commission Schedule: We offer flexible hours; weekend availability required.
• What We Offer Hourly pay + UNCAPPED commission

Average earning potential of $20–$30/hour with commission

Employment is contingent on a background check in accordance with applicable law *This posting provides details on potential compensation ranges and possibilities.

These amounts are not guaranteed and should in no way be construed as an offer. * Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum.

Benefits

• Weekly pay via direct deposit

Paid training Flexible part-time and full-time opportunities

• No cold calling Full-Time Employees Also Receive Insurance available after 31 days Low-cost medical, with options as low as $5/week Dental and vision HSA/FSA 401(k) with company match
• Paid time off + holiday pay Company-paid life insurance

Location

Shallotte, NC Full-time opportunities available

No door-to-door sales

American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy .